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12,000+ live jobsPestana Palácio do Freixo - Front Office Manager (M/F)
On-site in Porto·Added 2 days ago (last checked 27 Oct)
112 open roles
Our summary
- Work mode
- On-site, Porto
- Experience
- 2+ years


This job advert was originally written in Portuguese.
Requirements
What we're looking for
- Minimum of 2 years of experience in the role;
- Professional training in Hospitality/Tourism;
- Knowledge of Opera software;
- Leadership and team management skills;
- Ability to organize and plan;
Nice to have
- Fluency in English and preferably another language;
- Flexibility, proactivity and versatility;
Pay & benefits
What you'll get
- Discount card and partnerships - privileged conditions in Pestana units and in various other partners;
- Health plan - access to health insurance and psychological support for our employees;
- Pestana Academy - access to regular learning initiatives, knowledge sharing, and development programs.
- Internal mobility opportunities - access to internal mobility and numerous internal opportunities in various geographies;
- Community support and volunteering - possibility to participate in various volunteering actions.
The role
Do you want to belong to the largest Portuguese group in the Tourism Sector in Portugal? Join our team of excellence! With more than 100 hotels present in 16 countries, you could belong to this hotel chain and grow personally and professionally by creating memorable experiences!
If you are a passionate, efficient, and collaborative person, come belong to this prestigious group; we are looking for a Front Office Manager (M/F) for Pestana Palácio do Freixo.
What will you do?
What you'll do
- Guarantee compliance with service and quality standards;
- Hire, train and manage the reception team
- Manage guest complaints and inquiries;
- Supervise the reception team and all reception activities, including workflow.
What are we looking for?
- Schedule availability to work in shifts.
About Pestana Hotel Group
- Industry
- Hospitality
In their own words
Additional information
At Pestana Hotel Group, we want to invest in your development and value your well-being.
We want your time at Pestana Hotel Group to be one of growth and challenges, but also of security and comfort.
We look forward to receiving your application!
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