Pestana Palácio do Freixo - Guest Service Manager (M/F)

• Discount card and partnerships - privileged conditions in Pestana units and in various other partners;
• Health plan - access to health insurance and psychological support for our employees;
• Pestana Academy - access to regular learning initiatives, knowledge sharing, and development programs.
• Internal mobility opportunities - access to internal mobility and numerous internal opportunities in various geographies;
• Community support and volunteering - possibility to participate in various volunteering actions.

At Pestana Hotel Group, we want to invest in your development and value your well-being.

We want your time at Pestana Hotel Group to be one of growth and challenges, but also of security and comfort. We look forward to receiving your application!

Do you want to belong to the largest Portuguese group in the Tourism Sector in Portugal? Join our team of excellence! With more than 100 hotels present in 16 countries, you could belong to this hotel chain and grow personally and professionally by creating memorable experiences!

If you are a passionate, efficient, and collaborative person, come and belong to this prestigious group; we are looking for a Guest Service Manager (M/F) for Pestana Palácio do Freixo.

What will you do?

• Manage guest complaints and inquiries;
• Ensure the standard compliance of guest service;
• Respond to requests and resolve problems;
• Develop strategies to improve the guest experience;
• Collaborate with other hotel departments.