Jobs in Portugal, in English.

Operational BKO Assistant

On-site in Setúbal·Added today (last checked 27 Oct)

DIGI Portugal

103 open roles

Our summary

Work mode
On-site, Setúbal

Skills

This job advert was originally written in Portuguese.

Requirements

What we're looking for

  • 12th grade of schooling, with training in the areas of Secretarial, Administration, IT, or similar being valued;
  • 1 to 2 years of experience in administrative, backoffice, or operational support roles, preferably in a Telecommunications context;
  • Basic knowledge of Telecommunications processes;
  • Good knowledge of administrative tools, namely Excel (intermediate level);

Nice to have

  • Experience or familiarity with Mediatel or similar tools will be valued;
  • Knowledge of ERP systems will be valued;
  • Knowledge of English, for consulting manuals and internal communication.

Pay & benefits

What you'll get

  • Salary compatible with the role and demonstrated experience;
  • Real opportunities for learning, growth, and career progression;
  • Integration into an international company in strong expansion;
  • Dynamic, collaborative, and motivating work environment.

The role

We are DIGI, one of the leading European telecommunications operators, with over 30 years of experience in Romania and a presence in countries such as Portugal, Spain, Italy, Belgium, and the United Kingdom.

We have been in Portugal since 2021, providing quality TV, internet, voice, and mobile services at fair prices. We believe in the importance of keeping our operations in-house, investing in stable and quality employment.

In this growth perspective, we intend to hire an Operational BKO Assistant to join our team.

If you enjoy customer contact, have good communication skills, and are results-oriented, this could be the right opportunity for you.

What you'll do

  • Register, update, and track service orders, ensuring that the information is correct and up to date;
  • Support operational planning, namely through the scheduling and monitoring of interventions;
  • Manage and organize documentation associated with interventions, including invoices, technical reports, and compliance documentation;
  • Provide remote support to technical teams in the field, through the Mediatel platform;
  • Receive, register, and validate material requests and consumption, identifying and flagging any discrepancies;
  • Ensure the correct processing and filing of operational documentation;
  • Support the team in the resolution and monitoring of administrative situations related to technical interventions.

What we value

  • Responsibility and commitment;
  • High sense of organization and attention to detail;
  • Ability to manage and maintain information and documentation rigorously;
  • Proactivity and ability to adapt to different workloads;
  • Good communication skills, with ease in interacting with technical teams and different interlocutors;
  • Ability to work in a dynamic environment, maintaining focus and quality of work.

Other information

Project with direct hiring by DIGI Portugal;

Be part of an innovative and highly motivating project!

If this role fits into your career plan and you want to be part of the DIGI Portugal story, send your CV to recrutamento@digi.pt, with the subject "Assistente BKO Operacional_Name and Surname".

We will respond to selected profiles within a maximum of two weeks.

(DIGI Portugal promotes equal opportunities and does not discriminate on the basis of sex, race, color, ethnic or social origin, genetic characteristics, language, religion or beliefs, political or other opinions, membership of a national minority, wealth, birth, disability, age, or sexual orientation. All applications are evaluated based on objective criteria.)

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