Non-Financial Risk Specialist | Operational Resilience and Business Continuity (2LoD)

Your contribution matters and will be recognized. You can expect a fair and competitive compensation package that reflects the impact you create and the value you deliver.

But we know that rewards go far beyond numbers.

• We offer more than a salary. Our benefits are designed to support your life, your goals and your well-being, now and in the future.

• Your health is our priority. Through BeHealthy, our global well-being program, we promote holistic well-being.

• We know that family is everything. That's why we offer parental leave, childcare support and programs tailored to every stage of life.

• We empower our teams through global opportunities and diverse career paths.

• We believe in the power of helping. You can dedicate part of your working time to volunteering activities.

We are here to keep you motivated, help you achieve your goals, and celebrate your progress at every step of the way.

Non-Financial Risk Specialist | Operational Resilience and Business Continuity (2LoD)Country: Portugal

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Santander (www.santander.com) is evolving from a global brand with great impact into a technology-driven organisation, and our people are at the centre of this journey.

Together, we are leading a customer-centric transformation, which values critical thinking, innovation, and the courage to challenge what is possible.

This is more than a strategic change. It is an opportunity for motivated people to grow, learn, and make a real difference.

Our mission is to help more people and businesses prosper. We have adopted a strong risk culture, and all of our people, at every level, play an active and responsible role in risk management.

• Perform challenge and oversight of the 1st Line of Defense regarding Operational Resilience and Business Continuity.

• Ensure the consistency of the implementation of corporate and regulatory requirements throughout the organization.

• Evaluate the adequacy of the continuity and recovery management mechanisms adopted by different areas.

• Promote the continuous improvement of the Operational Resilience model.

• Coordinate the identification, review, and assessment of contingency scenarios.

• Supervise risk analyses and cost-benefit analyses that support the definition of continuity and recovery strategies.

• Monitor the adequacy of implemented strategies against the results of conducted tests.

• Ensure the updating of information and respective recording in corporate tools.

• Promote the updating and maintenance of the Global Business Continuity Plan.

• Validate the existence and quality of plans for the Bank's critical areas.

• Ensure the integration of approved strategies into the continuity plans of the different areas.

• Monitor the contingency plans of support areas, namely Technology, Security, Human Resources, and Facilities.

• Define and coordinate the annual planning of Business Continuity tests.

• Monitor simulation tests, remote work, call trees, disaster recovery, and tabletop exercises.

• Participate in the definition and execution of cyber-resilience exercises and cyberattack scenario testing.

• Prepare global execution reports, identify improvement opportunities, and monitor the implementation of corrective actions.

• Monitor risk, business continuity, and operational resilience indicators.

• Produce reports for governance forums and executive committees.

• Perform critical analyses of metrics, trends, and deviations against the defined risk appetite.

• Prepare supporting documentation for internal, external, and regulatory audits.

• Monitor continuity risks associated with critical suppliers.

• Analyze risk assessments, mitigation plans, and alternative strategies in case of supplier unavailability.

• Monitor risk indicators associated with the supply chain and the continuity of critical services.

• Promote awareness and training actions in Business Continuity and Operational Resilience.

• Monitor training and maturity indicators of the areas.

• Support the dissemination of a proactive risk management culture.

The Specialised Risks team is looking for a Non-Financial Risks Specialist | Operational Resilience and Business Continuity (2LoD) to strengthen the team.

Integrated into the Specialized Risks team, your mission will be to ensure the supervision, challenge, and continuous improvement of the Bank's Operational Resilience and Business Continuity model, in compliance with corporate policy, regulatory requirements, Group guidelines, and business needs.

We are redefining the way we work through innovation, cutting-edge technology, collaboration, and the freedom to explore new ideas.

Our people are our greatest strength. Each individual contributes unique perspectives that make us stronger as a team and as an organization.

We empower teams to go further, valuing who they are and enhancing what they bring.

The following requirements represent the essential knowledge, skills, and abilities for success in this role. Reasonable accommodations will be considered to allow people with disabilities to perform the essential functions.

• Strong analytical capacity, critical thinking, rigor, and sense of responsibility

• Capacity for constructive challenge, influence, organization, and priority management

• Excellent communication, collaboration, and relationship skills with stakeholders of different hierarchical levels