Jobs in Portugal, in English.

Commercial Platform and Inside Sales Technician (m/f)

On-site in Carcavelos·Full-time·Added 14 days ago (last checked 15 Oct)

Santander

8 open roles

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Our summary

Work mode: On-site, Carcavelos
Contract: Full-time
Experience: 3+ years

This job advert was originally written in Portuguese.

Requirements

What we're looking for

Minimum of 3 years of experience in managing financing processes;
Knowledge of financing products and automotive services;
Knowledge of data management and reporting tools from a user perspective;
Good knowledge of Office tools;
Result orientation;
Good interpersonal relationships and a liking for teamwork;
Proactive attitude in managing the risks inherent to your daily activities;
Entrepreneurial spirit, with a desire to innovate and be an agent of change;

Nice to have

Certification as PDEADS - Persons directly involved in the insurance distribution activity is valued.

The role

Commercial Platform and Inside Sales Technician (m/f)Country: Portugal

Commercial Platform and Inside Sales Technician (m/f)

We are recruiting a Commercial Platform and Inside Sales Technician (m/f) to join our Commercial Inbound team.

What you'll do

The main mission of this role is to monitor and drive financing proposals, ensuring close management with the partner network through regular contact by telephone and email, promoting business completion and an excellent experience.

The main responsibility will be the operational and commercial monitoring of proposals, maintaining permanent contact with partners to clarify doubts, unblock situations, and support the entire process until its conclusion.

Manage and monitor Auto Retail proposals with the partner network;
Act as the interlocutor with the Partners' sales teams, as well as provide daily helpdesk support (by telephone and email) for the clarification and unblocking of proposals in anomaly status and error correction;
Provide clarifications and support the resolution of situations that may impact business completion;
Perform daily monitoring of commercial dashboards, and proactively carry out contacts (outbound) with partners to expedite the follow-up of proposals;
Articulate with other internal areas of the Unit whenever justified and with the purpose of promoting the resolution of blocking situations at the proposal level;
Perform the processing and monitoring of leads coming from digital channels.

Hiring process

2 steps2 interviews

Application
CV screening · With recruitment team
Phone call
With People & Culture team · Phone call · 20 min
A short call about your motivation and the details of the role.
Interviews
Virtual or in-person conversations about your experience, expectations and the value you could bring.
Background check
Offer