IT Service Management Specialist (m/f/d)
NIW is a Consulting company operating in various areas, with a focus on Information Technologies.
Jobs in Portugal, in English.
9,000+ live jobsOn-site in Almada·Full-time·Added 2 months ago
258 open roles


Salvador Caetano is hiring for this role in several places. This vacancy is in Lisbon.
This job advert was originally written in Portuguese.
Welcome to the Caetano universe. We are the organization that brings together the Salvador Caetano companies dedicated to automotive distribution and repair, with a strong presence in Portugal and Spain. We represent 21 automotive brands, with more than 100 sales and service points, but we are much more than numbers: we create mobility experiences that improve people's lives.
Renault is one of the brands we officially represent, with specialized teams that accompany each customer through every stage, from choosing the car to after-sales, guaranteeing a simple and confident experience. We are always in motion looking for talent who want to grow with us, learn fast, and create solutions with real impact.
- Responsible for customer service and follow-up
- Promotes and sells after-sales services and products
- Performs process management and follow-up
- Responsible for invoicing and explaining the interventions performed
- You master digital tools that support the activity
- You are an eternal curious soul, discovering new ways to dazzle the customer
- You are attentive, a good listener, and enjoy communicating
- You are organized, proactive, and know how to work in a team
At Salvador Caetano, we help People move.
At Salvador Caetano, we want to contribute to an inclusive and representative future. We believe that talent diversity empowers our teams, creates environments conducive to innovation, and contributes to business evolution. Here, we encourage difference and include it. Regardless of age, gender, ethnicity, or religion, Salvador Caetano promotes equal opportunities and ensures integration into a culture based on dignity and respect for all people.
- An extra vacation day
- Health insurance
- Provision of subsidies to support personal and family life projects
- Discounts on the purchase of vehicles represented by Salvador Caetano
- Advantages in the acquisition of products/services in various areas (leisure, technology, well-being, education…)
- Life insurance
- Pension fund
- Continuous training and development
- Opportunities for career progression within the Group, with strong national and international representation
- Integration into a dynamic team with a young spirit in the largest Portuguese automotive group
- Experience in the role of service advisor
- Knowledge of mechanics
- IT knowledge from a user perspective
- Good communication and interpersonal relationship skills
- Customer orientation
- Fluent in English
- Strong organizational skills, flexibility, and team spirit
- Driver's license