Jobs in Portugal, in English.

IT Service Management Specialist (m/f/d)

On-site in Vila Nova de Gaia·Full-time·Added 17 days ago

Salvador Caetano

46 open roles

Apply

Overview

Job details

Full-time
Per the ad.

Skills

This job advert was originally written in Portuguese.

Requirements

What we're looking for

- Academic background in Computer Engineering or similar

- Proven experience in the area of IT Service Management (minimum 1 year) and its respective operationalization

- Ability for analysis, design, and provision of the product and service catalog

- Knowledge of SQL or equivalent

- Knowledge of the English/Spanish language

- Analytical ability, critical thinking, and a taste for research

What we offer

Pay & benefits

What you'll get

- An extra vacation day.

- Flexible working solutions.

- Health expense reimbursement extendable to the household.

- Provision of subsidies to support personal and family life projects.

- Flexible benefits program.

- Discounts on the purchase of vehicles represented by the Group.

- Advantages in the acquisition of products/services in various areas (leisure, technology, well-being, education…).

- Life insurance.

- Pension fund.

- Continuous training and development.

- Career progression opportunities in a group with strong national and international representation.

- Integration into a dynamic team with a young spirit.

The role

NIW is a Consulting company operating in various areas, with a focus on Information Technologies. We are part of Salvador Caetano and our mission is to monitor, support, and ensure the various businesses of the Group.

Did you know that the automotive sector is one of the sectors with the most innovation and reinvention today? Technology and digitalization are key factors for its evolution.

If you are looking for challenges in various areas, do not like routine, and want to evolve, this is the right place for you! We are counting on you to move the business forward together!

What is it like to be an IT Service Management Specialist?

At Salvador Caetano, we help People move.

What you'll do

- Define, implement, and develop policies according to ITIL/ISO 20000

- Manage IT Service Management processes

- Administer and support the configuration of the IT Service Management system (EasyVista)

- Manage stakeholders in the service lifecycle

- Ensure the documentation of implemented processes

What we value

About Salvador Caetano

In their own words

Additional information

At Salvador Caetano, we want to contribute to an inclusive and representative future. We believe that diversity of talent empowers our teams, creates environments conducive to innovation, and contributes to the evolution of the business. Here, we encourage difference and include it. Regardless of age, gender, ethnicity, or religion, we promote equal opportunity and ensure integration into a culture based on dignity and respect for all people.

All open roles at Salvador Caetano