IT Service Management Specialist (m/f/d)
NIW is a Consulting company operating in various areas, with a focus on Information Technologies.
Jobs in Portugal, in English.
9,000+ live jobsOn-site in Porto·Full-time·Added 6 months ago
This job was published 6 months ago
258 open roles


Salvador Caetano is hiring for this role in several places. This vacancy is in Porto.
This job advert was originally written in Portuguese.
- Experience and/or aptitude for workshop service management (mandatory)
- Experience in Customer service and sales
- Knowledge of Office and Information Systems
- Availability to work extended hours
- Productivity bonuses
- Health expense reimbursement extendable to the household
- Life insurance
- An extra vacation day
- Continuous training
- Possibility of career progression
- Integration into a dynamic team with a young spirit
- Integration into a network in accelerated growth and in the largest Portuguese automotive group
Midas is the world leader in multi-brand automotive maintenance and services. We are part of Salvador Caetano and our mission is to take care of drivers and their vehicles in a sustainable way, contributing to their daily safety and peace of mind. We do this by betting on values such as service quality, trust, proximity, and transparency.
Working at Midas means finding new challenges every day. We are always in motion looking for the best talents to join our teams and contribute to the evolution of the business. If you are bold, you continuously seek to surpass your best record and you identify with customer proximity, leave us the key to your career!
- You are empathetic and have the ability to build relationships with customers
- You are bold and view change as a challenge
- You are oriented towards the achievement of objectives
- You are autonomous and work well in a team
- You welcome the customer to the office
- You manage customer contact (telephone, e-mail, …) quotes, invoices
- You collaborate with the office manager in administrative, financial, and operational management
- You perform cleaning and tidying operations in the office.
- You apply the MIDAS concept at all levels
- You ensure customer satisfaction and loyalty
- You represent the MIDAS image
- Educational qualifications at the 12th-grade level
At Salvador Caetano, we help People move.
At Salvador Caetano, we want to contribute to an inclusive and representative future. We believe that talent diversity empowers our teams, creates environments conducive to innovation, and contributes to business evolution. Here, we encourage difference and include it. Regardless of age, gender, ethnicity, or religion, Salvador Caetano promotes equal opportunities and ensures integration into a culture based on dignity and respect for all people.