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Operations Manager

On-site in Lisbon·Full-time·Added today (last checked 26 Oct)

Sonae MC

656 open roles

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Our summary

Work mode: On-site, Lisbon
Contract: Full-time

This job advert was originally written in Portuguese.

Requirements

What we're looking for

- Higher Education - Higher education in areas such as Management, Marketing, or related areas, which offer a solid foundation to face the management and leadership challenges in a retail store.
- Management and Leadership Skills - We are looking for someone with the ability to inspire and lead teams, who stands out for their communication skills, conflict management, and the ability to motivate the team to achieve common goals.
- Previous Experience in Similar Roles - We value experience in management positions in the restaurant sector or in sales areas, as it provides a practical view of operations and the daily challenges of store management.

The role

What you'll do

- Ensure the implementation and monitoring of operational projects and initiatives in stores, guaranteeing their execution according to the guidelines defined by the Operations Directorate.
- Promote effective communication between the structure and the store teams, ensuring the correct dissemination of information, best practices, and operational procedures
- Support the definition and execution of collaboration protocols with partner entities, ensuring their application in store operations.
- Monitor the implementation of processes and identify continuous improvement opportunities, contributing to the efficiency and consistency of operations.
- Collaborate with multidisciplinary internal teams (Legal, Marketing, Human Resources, etc.) in the realization of initiatives that impact the stores.
- Monitor operational indicators and propose corrective actions that reinforce quality and the experience in stores.

What do we have for you?

Discover here all our benefits in the areas of Health and Well-being, Compensation and Benefits, Family and Parenthood, Career Development, and Flexibility.

MC Sonae D&I commitment

We work to create a work environment based on the richness of profiles and focused on uniqueness, ensuring that everyone feels respected, valued for their skills, and has confidence in the organization.

Hiring process

Thank you for your interest in this opportunity! Your application will only be considered complete after completing a digital assessment. At the end of the application, and if you meet the necessary criteria for the role, you will receive a link to access the digital assessment in your registration email. This step is mandatory, as our recruitment process is based on competency assessment.

About Sonae MC

Industry: Retail

In their own words

About the company & team

We are a company for everyone and by everyone. At MC, we put people at the center: customers, employees, and the community. We create value together, innovate at every step, and lead closely, recognizing the qualities of each individual. Different stories and ideas unite us in the same purpose: to grow and reach the best version of ourselves. Because everything we are, we achieve together.

So, join us!

With a wide range of cafeteria, pastry, bakery, and light meal products, BAGGA is the most delicious choice for all moments and hours of the day. From north to south of the country, there is always a BAGGA on every corner, with a modern and welcoming atmosphere, to add more flavor to your breaks!

Therefore, if you want to be part of this team and accept new challenges, we are looking for you!

We are looking for an OPERATIONS MANAGER for our BAGGA team and we believe we will be #betterwithyou

We are counting on you to...

Bring with you...

What you will find...

- Collaborative Work Environment - We value the exchange of ideas and cooperation between our teams. We work to promote an environment where everyone feels valued and motivated to contribute, ensuring that the diversity of opinions and ideas is respected and encouraged.
- Dynamic Team and Culture of Innovation - By joining BAGGA, you will be part of a young, dynamic, and motivated team, where each collaborator brings unique skills and competencies. We encourage innovation and continuous learning, so that we can face challenges with creativity and find original solutions.

All open roles at Sonae MC