IT Service Management Specialist (m/f/d)
NIW is a Consulting company operating in various areas, with a focus on Information Technologies.
Jobs in Portugal, in English.
8,000+ live jobsOn-site in Porto·Full-time·Added 3 months ago
This job was published 3 months ago
200 open roles
This job advert was originally written in Portuguese.
– Higher education in the fields of Mechanical Engineering or Management
– Experience in the automotive industry
– Experience in the operational management of workshops or automotive centers
– Proven experience in mechanics and mechatronics services
– Availability to work extended hours
– Proficiency in Office and information systems
– Driver's license
– Productivity bonuses
– Health expense reimbursement extendable to the household
– Life insurance
– Extra vacation day
– Continuous training
– Possibility of career progression
– Integration into a dynamic team with a young spirit
– Integration into an accelerated growing network and the largest Portuguese automotive group
Midas is the world leader in multi-brand automotive maintenance and services. We are part of Salvador Caetano and our mission is to care for drivers and their vehicles in a sustainable way, contributing to their daily safety and peace of mind. We do this by betting on values such as service quality, trust, proximity, and transparency.
Working at Midas means finding new challenges every day. We are always in motion, looking for the best talent to join our teams and contribute to the evolution of the business. If you are bold, continuously seek to beat your own best record, and identify with customer proximity, leave us the key to your career!
– You are oriented towards business development and the achievement of objectives
– You are empathetic, proactive, and have a strong sense of ownership
– You have high commercial capacity, team motivation skills, and workflow coordination skills
– You have the capacity to manage customer interactions
– You coordinate a MIDAS center, ensuring human and financial management, as well as customer satisfaction and loyalty
– You contribute to the development of business volume
– You organize and manage workshop service times and customer waiting times, initiating contact with the customer and ensuring they are well attended to
– You handle the management, training, and coordination of the team
– You ensure the administrative, financial, and operational management of the center
– You manage customer contact, quotes, invoices, and warranties
– You control and monitor the performance of your team and the center
At Salvador Caetano, we help People move.
At Salvador Caetano, we want to contribute to an inclusive and representative future. We believe that talent diversity empowers our teams, creates environments conducive to innovation, and contributes to business evolution. Here, we encourage difference and include it. Regardless of age, gender, ethnicity, or religion, Salvador Caetano promotes equal opportunities and ensures integration into a culture based on dignity and respect for all people.
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