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12,000+ live jobsCall Center Operator - Amoreiras (M/F/X)
Hybrid in Lisbon·Added 3 days ago (last checked 10 Nov)
Our summary
- Work mode
- Hybrid, Lisbon
- Contract
- Fixed-term
- Languages
- Portuguese
Skills
Nice to have
This job advert was originally written in Portuguese.
Requirements
What we're looking for
- Previous experience in inside sales or commercial areas.
- Knowledge of CRM (e.g., Salesforce, HubSpot, Pipedrive) for lead and pipeline management.
- Familiarity with active prospecting techniques (cold calling, cold emailing).
- Ability to qualify leads (e.g., BANT method, SPIN Selling)
- Good knowledge of digital tools (Google Workspace, Teams, etc.)
- Ability to work with goals and key performance indicators (KPIs).
- Excellent oral and written communication skills.
- Active listening and empathy to understand customer needs.
- Persuasion and negotiation skills.
- Language Skills: Portuguese/English - fluent - eliminating factor
Pay & benefits
What you'll get
- 100% on-site model /Hybrid model to be evaluated after training.
- Working hours: Monday to Friday, from 09:00 to 19:00 (8 working hours per day: 09:00-18:00) with weekends off.
- Employment contract with Randstad on an indefinite term contract up to 4 years
- Gross monthly base income of €950 + €7.63 meal allowance per day actually worked, paid via meal card + €100 attendance bonus + €75 language bonus + performance bonus based on objectives + Health insurance
- Excellent working conditions (kitchenette with coffee + snack + fruit)
The role
Our client is a renowned international consultancy and, as part of strengthening their commercial area team, intends to hire for immediate start.
Randstad has the mission to become the most equitable and specialized talent company worldwide and, therefore, we reiterate that we welcome people with the most diverse abilities and experiences. We are committed to ensuring that our recruitment and hiring process meets the needs of all people. If you require any adaptation to make your application or interview more comfortable, please do not hesitate to inform our recruitment consultants."
What you'll do
SALES (in/outbound) of payment terminals, cross-selling, handling of COMMERCIAL emails
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