Application Support (Banking Sector) - 24/7

• 2nd/3rd line application support
• Know the procedures and participate in the task automation process
• Management, monitoring and control of service levels
• identification of problems and in the implementation of monitoring solutions for service control.
• Communication with Technical/Functional teams
• Construction and updating of documentation and support materials for service support
• Analysis, documentation, and improvement of internal processes and tools.
• Analysis and resolution of incidents and problems
• 24/7 Application Support, with an on-call regime
• Development of tools and processes within the scope of service management

• Professional experience in the above role of more than 2 years
• Strong functional analysis components
• Experience with SQL/MYSQL
• Use of Unix/Linux environment
• Scripting languages (e.g.: KSH/Bash; Python; Perl)
• Knowledge of ethernet networks (TCP/IP)
• Knowledge of REST APIs.
• Excellent capacity for learning, technical analysis, adaptation to change, organization, autonomy, dynamism, logical reasoning and teamwork.

Location: Alfragide, Lisbon

Work Regime: Hybrid (3x /week in the office) 24/7 shift schedule + on-call

If you meet these conditions and would like to join an innovative organization that continuously invests in the training of its talents, send us your application.

Join us. Let’s innovate together!

All our recruitment and selection processes are based on equal opportunity, valuing the competence and potential of each person and ensuring that no candidate is discriminated against based on gender, ethnicity, sexual orientation, age, religion, or physical condition.