Distributed Systems Operator - Lisbon

• 1st line technical support with a focus on alerting, monitoring, and rapid intervention;
• Fault diagnosis, logging, and escalation via ITSM;
• Patch implementation, service restarts, and contact with 2nd line;
• Management of users, email, AD, shares, and VDI;
• Participation in continuous improvement and automation processes.

• Monitoring and Alerting: PRTG, Dynatrace;
• Infrastructure and Networks: LAN/WAN, Wired & Wireless, VPNs;
• Microsoft Services: Active Directory, Azure AD, FileServers, VDI;
• Platforms: ITSM, dashboard and troubleshooting tools;
• Critical environments: 24/7 operations, incident management, failure response.

• Previous experience in Service Desk or IT Operations environments (plus);
• Knowledge of monitoring and failure analysis tools;
• Sense of responsibility, critical thinking, and ability to take initiative;
• Availability for shifts (24/7).

OPR Schedule: 07:00 to 15:30 - 15:00 to 23:30 - 23:00 to 07:30

Location: Lisbon, on-site

If you meet these conditions and would like to join an innovative organization that continuously invests in the training of its talents, send us your application.

Join us. Let’s innovate together!

All our recruitment and selection processes are based on equal opportunity, valuing the competence and potential of each person and ensuring that no candidate is discriminated against based on gender, ethnicity, sexual orientation, age, religion, or physical condition.