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12,000+ live jobsCustomer Service Assistant - Almada Fórum
On-site in Almada·Added 2 days ago (last checked 29 Oct)
5 open roles
Our summary
- Work mode
- On-site, Almada

Skills
This job advert was originally written in Portuguese.
Requirements
What we're looking for
• 12th grade of schooling (minimum);
• Experience in customer service (valued);
• Good communication and organizational skills;
• Sense of responsibility and a desire to help;
• Dynamism and team spirit;
• Availability to work in shifts between 09:00 and 24:00;
The role
At Widex Portugal, we have a clear mission: to improve the lives of people with hearing difficulties. Since 1987 in Portugal and since 2019 integrated into the WSAudiology group, we are one of the largest global groups for hearing aids and hearing solutions, with a presence in more than 130 countries and more than 70 service centers and points throughout the country. We are looking for someone with the desire to make a difference to join our team.
WSAudiology is a leading group in the hearing aid industry, worldwide. Together with approximately 12,000 employees, in 130 countries, we invite you to help people with hearing difficulties all over the world.
Part of the WSAudiology group, Widex Portugal belongs to a global network of hearing centers equipped with the most advanced technology and, most importantly, with the best professionals. We actively support progressive career evolution so that our employees have the possibility to develop their skills within their areas of operation.
At this moment, we are recruiting a Customer Service Assistant (M/F) for our Store in Almada Fórum.
What you'll do
What will your day-to-day look like?
• Receive and assist our customers with friendliness and attention;
• Manage appointments and support the organization of consultations;
• Act as the link between customers and hearing health technicians;
• Support technical assistance (e.g., battery changes and basic adjustments);
• Perform telephone service, invoicing, and sales registration;
• Contribute to the general smooth running of the store, with a team spirit.
What do we have to offer you?
• Initial and continuous training plan;
• Integration into collaborative teams with a good working environment;
• Schedule cycles of 4 consecutive days followed by 2 days off;
• Competitive salary, meal allowance, and team performance bonuses;
• Birthday day off and other extra tolerance days.
Desired profile
Our group promotes an inclusive work environment and welcomes applications from people with different backgrounds, experiences, and perspectives