Jobs in Portugal, in English.

Service Advisor (m/f/d)

On-site in Porto·Full-time·Added 5 months ago

This job was published 5 months ago

Overview

Job details

  • Full-time

    Per the ad.

Skills

This job advert was originally written in Portuguese.

Requirements

What we're looking for

- Experience in the role

- Good communication and interpersonal relationship skills

- Customer orientation

- Organizational capacity

- Sense of responsibility

Pay & benefits

What you'll get

What we offer

- An extra vacation day

- Health insurance

- Provision of subsidies to support personal and family life projects

- Discounts on the purchase of vehicles represented by Salvador Caetano

- Advantages in the acquisition of products/services in various areas (leisure, technology, well-being, education…)

- Life insurance

- Pension fund

- Continuous training and development

- Opportunities for career progression within the Group, with strong national and international representation

- Integration into a dynamic team with a young spirit in the largest Portuguese automotive group

What we value:

The role

Welcome to the Caetano universe. We are the organization that brings together the Salvador Caetano companies dedicated to automotive distribution and repair, with a strong presence in Portugal and Spain. We represent 21 automotive brands, with more than 100 sales and service points, but we are much more than numbers: we create mobility experiences that improve people's lives.

BYD is one of the brands we officially represent, with specialized teams that accompany each customer through every stage, from choosing the car to after-sales, guaranteeing a simple and confident experience. We are always in motion looking for talent that wants to grow with us, learn fast, and create solutions with real impact.

What is it like to be a Service Advisor?

What you'll do

- You are responsible for receiving customers

- You perform in-person and telephone customer service

- You carry out scheduling according to service needs

- You perform the monitoring of received vehicles

- You are responsible for the invoicing of services performed

- You master the digital tools that support the activity

- You are attentive, a good listener, and enjoy communicating

- You are organized, proactive, and know how to work in a team

About Salvador Caetano

In their own words

Additional information

At Salvador Caetano, we help People move.

At Salvador Caetano, we want to contribute to an inclusive and representative future. We believe that talent diversity empowers our teams, creates environments conducive to innovation, and contributes to business evolution. Here, we encourage difference and include it. Regardless of age, gender, ethnicity, or religion, Salvador Caetano promotes equal opportunities and ensures integration into a culture based on dignity and respect for all people.

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