Jobs in Portugal, in English.

Supervisor - banking (m/f/x)

Hybrid in Lisbon·Added today (last checked 12 Nov)

Agency
Randstad Portugal

994 open roles

Our summary

Salary
€1,020 a month
Work mode
Hybrid, Lisbon
Contract
Fixed-term

Skills

This job advert was originally written in Portuguese.

Pay & benefits

What you'll get

Fixed days off on Saturdays and Sundays;
Integration into a solid, stable, and benchmark project in the financial sector;
Base salary: 1020€ + meal allowance: 7€ + variable bonus up to 150€

Hybrid working regime - 1 to 2 days of teleworking per week

Location: Avenida Infante D. Henrique - Lisbon

The role

Leading in the banking sector requires the exact balance between process precision and human proximity. In an environment where customer trust and response agility are non-negotiable, we are looking for a Team Leader capable of being the technical and motivational point of reference for a specialized support team.

What you'll do

Team energizing: Conducting regular briefings to align priorities, share results, and keep the team focused, informed, and motivated;

Coaching and continuous evolution: Guiding new members during the integration phase, conducting individual feedback sessions, structuring Individual Development Plans (IDP), and flagging training needs;

KPI and objective management

skills

Experience in leadership or team supervision in a contact center environment;
A vocation to lead by example, provide constructive feedback, and drive the continuous evolution of the team;
Analytical capacity to interpret performance reports, diagnose deviations, and implement immediate action plans;
Availability to work Monday to Friday.

About Randstad Portugal

Industry
Staffing

In their own words

Additional information

Randstad's mission is to become the most equitable and specialized talent company worldwide and, therefore, we reiterate that we welcome people with the most diverse abilities and experiences. We are committed to ensuring that our recruitment and hiring process meets the needs of all people.

We care about equal opportunity, regardless of ethnicity, color, religion, sex, sexual orientation, gender identity, nationality, age, genetic information, disability, or any other status protected by law.

If you require any adaptation to make your application or interview more comfortable, please do not hesitate to inform our recruitment consultants.

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