Outbound Sales Representative | Banking | Credit and Cards | Lisbon – Oriente

We are looking for professionals with a strong sales profile, experience in telephone sales, and a high orientation towards objectives, for the marketing of financial products and solutions.

We are looking for professionals with a strong sales vocation, negotiation skills, and motivation to work in a results-oriented environment.

• Minimum of 12th grade of schooling;
• Professional experience in Outbound Contact Center, Telemarketing, or Sales;
• Proven experience in telephone sales;
• Strong communication, argumentation, and negotiation skills;
• Ability to identify commercial opportunities and conduct processes until completion;
• Orientation towards objectives and results;
• Resilience and ability to manage objections;
• Persistence and high commercial motivation;
• Ability to adapt the pitch to different customer profiles;
• Rigor in the transmission of financial and contractual information;
• Sense of responsibility and respect for procedures;
• Good organizational skills;
• Ease of use with IT tools and CRM.

• Previous experience in the banking or financial sector;
• Experience in marketing Personal Credit, Credit Cards, or other financial products;
• Experience in Outbound commercial operations with objectives and a variable component;
• Knowledge of banking products and services;
• Experience in environments subject to high quality and compliance requirements;
• Knowledge of English.
• PDEADS Certification – minimum of 80 hours – mandatory.

• Employment contract;
• Base salary;
• Meal allowance;
• Attendance bonus;
• Variable component associated with commercial performance;
• Uncapped commissions;
• Initial and continuous training;
• Specific training on banking products and procedures;
• Monitoring and development of commercial skills;
• Monday to Friday schedule;
• Additional day off on your birthday;
• Benefits platform with discounts on travel, leisure, technology, fashion, sports, and other partners.

Servinform Portugal, a company specializing in Business Process Outsourcing and Contact Center solutions, with over 47 years of experience and more than 6,000 professionals, is currently reinforcing its team for a flagship project in the banking sector.

Integrated into an Outbound sales team, your main mission will be to contact customers and potential customers, identify commercial needs and opportunities, and present the banking solutions most suitable to their respective profiles.

The role will have a strong component of sales, negotiation, and closing deals, always in accordance with the procedures defined by the financial institution and with the quality, transparency, and compliance requirements applicable to the sector.

• Perform Outbound telephone contacts for commercial purposes;
• Promote and market Credit Cards and Personal Credit;
• Identify business needs and opportunities with customers;
• Present the characteristics, conditions, advantages, and requirements of financial products in a clear and rigorous manner;
• Develop a consultative sales approach adapted to each customer's profile;
• Handle objections and use argumentation and negotiation techniques;
• Conduct the sales process with a focus on closing the sale;
• Ensure that the presented solution is suitable for the identified needs;
• Collect and validate the information and documentation necessary for the formalization of processes;
• Fully comply with internal procedures, compliance requirements, and rules applicable to the marketing of financial products;
• Ensure the confidentiality and correct handling of customer information;
• Register all commercial activity in the internal platforms and systems;
• Monitor the main commercial and quality indicators;
• Meet and exceed individual and team commercial objectives.

Work location: Oriente, Lisbon

Regime: On-site

Schedule: Monday to Friday

Type of offer: Full-time

Genuinely enjoy the sales area and feel motivated by objectives and results.

Professionals capable of quickly creating a relationship of trust with the customer, identifying an opportunity, presenting a solution convincingly, and conducting the negotiation until completion, while simultaneously maintaining the rigor and responsibility required by the banking sector.

If you have sales experience, negotiation skills, a results orientation, and are looking to develop your career in a flagship operation in the banking sector, apply and come be part of the Servinform Portugal team.

Location: Oriente, Lisbon

Regime: On-site

Type of offer: Full-time