Supervisor

Leadership and Team Management Competence: To ensure an efficient daily operation, we need someone who does not just distribute tasks, but who inspires the team, ensures alignment with objectives, and resolves problems with speed and flexibility. The ability to develop and motivate each team member is essential for success.
Working effectively in demanding contexts, maintaining a focus on results and the team.
Organization and Planning: You will be responsible for defining priorities and ensuring that resources and time are used effectively
Dealing with different stakeholders: You will deal with different departments, external partners, and customers.
Indicators: Monitor and analyze performance indicators, proposing and implementing corrective actions; ensuring the fulfillment of defined objectives and KPIs (efficiency, productivity, quality, etc.).

Educational qualifications: Bachelor's degree (preferred);
Experience as a team leader: It is important that, in addition to leading, you know how to manage conflicts and motivate the team, developing a positive work environment that values individual and collective contributions.
Experience in section / department management (preferred);
Proficiency in MS Office tools from a user perspective: With proficiency in MS Office, we are looking for someone who knows how to use these tools to report results, analyze data, and support decision-making.
Analytical skills: We expect you to be able to analyze information critically, identify patterns and trends, and make data-driven decisions to increase efficiency and results.
Strong resilience and the ability to act under pressure, in dynamic and demanding environments;
Passion for operations and hands-on work
Availability: Our operations work between 6:00 AM and 12:00 AM, every day of the week, so availability is essential.

What we have for you...

• Meal Allowance via Dá Card;
• Telecommunications Plan with voice, data, and equipment (for permanent employees);
• Flex it Up Program - Extra Days Off, Unpaid Leave, Flexible Work Model (when applicable);
• Health and Life Insurance (for permanent employees) with the possibility of extending Health Insurance to the family unit with advantageous conditions;
• Flexible Benefits Program (when applicable);
• Onboarding and Initial Training Plan, Continuous Training platform, and Financial Literacy Program;
• School Awards and Merit Scholarships for children of employees (regular and inclusive education), as well as Holiday Programs during school breaks;
• Birth Kit for the baby on the way;
• Internal Mobility Programs for talent promotion;
• Flu Vaccine including its administration (voluntary participation);
• Somos Sonae Program, providing psychosocial, financial, and legal support to employees;
• Ergocoaching Sessions;
• Mental Health Promotion Programs and Nutrition Consultations;
• Discount and Partnership Program with over 300 leading brands;
• Free coffee and fruit available at the workplace;
• Competitive Salary;
• Collaborative and dynamic work environment.

#BETTERTOGETHER #BETTERWITHYOU

MC Sonae D&I Commitment:
We work to create a work environment based on the richness of profiles and with a focus on uniqueness, ensuring that everyone feels respected, valued for their skills, and has confidence in the organization.