Jobs in Portugal, in English.

Customer Relationship Assistant (m, f, x)

On-site in Lisbon·Full-time·Added 7 days ago (last checked 11 Nov)

Agency
Randstad Portugal

1001 open roles

Our summary

Salary
€4 an hour
Work mode
On-site, Lisbon
Contract
Fixed-term, full-time hours

This job advert was originally written in Portuguese.

Requirements

What we're looking for

You must have immediate availability to start training, which will take place over 13 working days from 9am to 4pm.

The role

key responsibilities

Do you usually use artificial intelligence to support you in your day-to-day? If so, then you have the profile we are looking for!

We are recruiting customer support assistants to join a project where artificial intelligence will be your ally. This tool will expand your knowledge and allow you to help customers more quickly and efficiently!

Are you interested? We are eager to meet you. Send your application now!

Ensure telephone service, regarding various topics:

Clarify doubts
Manage complaints
Register consumption readings
Register residential or outdoor faults

skills

12th grade of schooling
Good IT skills
Good verbal and written communication so that you can help our customers
Ability and willingness to work in a team
Ease of interpersonal relationships
Fluency in the English language (preferential factor)

main benefits

Initial training: starts on November 25th (13 working days) from 09:00 to 16:00
Remuneration: 4€/hour

Internship with a duration of 90 days in the schedules 10:00-19:00 or 13:00-22:00
Remuneration: 5.18€/hour + Meal Allowance 6€/day

Fixed-term contract

Full-time schedule (40H): 10:00-19:00 or 13:00-22:00
Rotating days off (weekdays and weekends, or fixed on weekdays)

Base salary: (40H) 920€/month (will be updated in 2027) + Meal Allowance 6€/day
Work location: Rua Amílcar Cabral, 25, 1750-018 - Lisboa, accessible by metro (green and yellow lines) and trams

As a Randstad collaborator, you also have access to exclusive benefits, such as discounts on optical services, dentistry, gym, banks, stays, among others.

Randstad's mission is to become the most equitable and specialized talent company worldwide and, therefore, we reiterate that we welcome people with the most diverse abilities and experiences. We are committed to ensuring that our recruitment and hiring process meets the needs of all people.

We care about equal opportunity, regardless of ethnicity, color, religion, sex, sexual orientation, gender identity, nationality, age, genetic information, disability, or any other status protected by law.

If you require any adaptation to make your application or interview more comfortable, please do not hesitate to inform our recruitment consultants.

About Randstad Portugal

Industry
Staffing

In their own words

Additional information

In compliance with the provisions of Law no. 4/2019, of January 10, this job offer is compatible with people with a Certificate of Disability equal to or greater than 60%.

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