€935
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12,000+ live jobsCustomer Service and Support Assistant
On-site in Vila Nova de Gaia·Added 2 days ago (last checked 10 Nov)
Our summary
- Salary
- €950 a month
- Work mode
- On-site, Vila Nova de Gaia
Skills
This job advert was originally written in Portuguese.
Requirements
What we're looking for
- Educational qualifications at the 12th-grade level.
- Previous professional experience of at least 1 to 2 years in customer support, contact center, or administrative sales support roles.
- Experience with PHC management software (mandatory).
- Residence in the Vila Nova de Gaia area or surrounding areas and immediate availability to start functions.
Nice to have
- Excellent interpersonal communication skills, ease in verbal and written relationships, and strong active listening capacity.
- Orientation towards problem-solving, ability to manage conflict situations, resilience, and a high sense of responsibility.
Pay & benefits
What you'll get
- Base Salary: 950€ + Meal Allowance of 7.20€ per actual working day.
- Schedule: Monday to Friday, from 09:00 to 18:00.
The role
A Job&Talent powered by Multitempo is recruiting a Customer Service and Support Assistant for a leading company in Vila Nova de Gaia. We are looking for a dynamic and dedicated professional, focused on service excellence and the continuous satisfaction of customers and business partners, to join a solid and constantly growing team.
What you'll do
- Ensure telephone, in-person, and email customer service, providing information with accuracy, cordiality, and speed.
- Order registration and preparation of quotes.
- Handle and resolve complaints, delivery incidents, or exchanges, ensuring proper forwarding to the responsible internal departments.
Hiring process
After applying, you will be contacted shortly by our digital recruiter, Clara, or by a member of our recruitment team, should you advance to the next stage. The vacancy should be considered by all interested parties who believe they meet the mentioned requirements, with the recruitment process being free from any discrimination and based exclusively on the skills and profile of the candidate.
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