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13,000+ live jobsFrench Customer Advisor - Lisbon
Remote, Lisbon·Full-time·Added 1 month ago (last checked 2 Nov)
Our summary
- Work mode
- Remote (Lisbon)
- Contract
- Full-time
- Languages
- French
Skills
Requirements
What we're looking for
- Previous experience in Customer Service, Support, or similar roles
- Strong communication and interpersonal skills
- Ability to manage inbound calls, chat, and back-office channels
- Fluency in French (native/C1) and a good level of English
- Experience in international environments is an advantage
- Self-motivated, adaptable, and customer-focused
- EU Passport or Portuguese Residence Card
Pay & benefits
What you'll get
- Competitive compensation package
- Performance bonus
- Additional benefits (e.g., meal card, private health insurance depending on the project)
- International work environment
- Full training & continuous coaching
- Supportive team culture
- Flexible schedules
The role
This is a full-time, remote position supporting one of our global partner projects across various industries. You would be working within a large international platform that collaborates with major brands to provide high-quality services and solutions. Projects across different industries (technology, digital platforms, consumer services, and more)
What you'll do
Responsibilities may vary depending on the project but generally include customer support, issue resolution, answering questions, managing requests, and providing solutions in a professional, empathetic, and results-oriented manner.
Role Description
As a Customer Service Advisor for the French market, you will handle customer inquiries through inbound calls, chat, and back-office tasks.
Start dates from December 2025, onwards*
Audio as a proof of language is requested for non EU citizens*
Interested or know someone who might be? Send your CV in English to ana.vicarregui@cbtalents.com.