We are reinforcing the Sales and B2C Area at a leading company in the telecommunications sector:
Lisbon
Jobs in Portugal, in English.
8,000+ live jobsService Desk - 1st Line| Lisbon
On-site in Lisbon·Added 25 days ago (last checked 3 Oct)
Overview
Requirements
French
The ad asks for French, or counts it in your favour.
Portuguese
The ad asks for Portuguese, or counts it in your favour.
Skills
This job advert was originally written in Portuguese.
Requirements
What we're looking for
- Educational qualifications at a minimum level of 12th grade;
- Experience in similar roles;
- ITIL course and/or Certification (valued);
- Experience in Office and Windows support;
- Experience with software and hardware troubleshooting;
- Experience in telephone customer service;
- Knowledge of Operating Systems;
- Ability to produce documentation and procedures for knowledge transfer to other teams;
- Excellent communication skills, as well as good conflict management;
- Availability for rotating shifts between 08:00 and 20:00, Monday to Friday.
- Spoken and written proficiency in Portuguese and English (mandatory); Knowledge of the French language will be valued.
The role
We are selecting technical support consultants for Service Desk Support (Corporate Clients).
What you'll do
- Troubleshooting IT problems and escalating them to specialized teams.
How you'll work
Work Location: Lisbon - Parque das Nações
About RHmais
- Website
- gruporhmais.pt
In their own words
Additional information
At RHmais, we promote equal opportunity and treatment of people regardless of sex, age, religion or belief, different abilities, sexual orientation, political ideology, race or ethnicity.
All applications will be treated with the utmost confidentiality.
By submitting your application, you are authorizing the processing of your personal data by RHmais.
Consult our privacy policy.
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