Advanced IT Operator

Minimum of 3 years of experience in automation and programming, specifically Shell Scripting, Python, Ansible, or equivalent tools;

Minimum of 3 years of experience in data analysis and interpretation of monitoring dashboards;

Minimum of 3 years of experience with monitoring solutions, specifically CA APM, SolarWinds, Grafana, Prometheus or equivalents;

Minimum of 12 months of experience on the Dynatrace platform;

Minimum of 3 years of experience in IT service management solutions (ITSM);

Minimum of 3 years of experience with task and process scheduling solutions;

Minimum of 3 years of experience in Oracle databases and SQL language;

Minimum of 3 years of experience in Linux or Unix operating systems;

Minimum of 3 years of experience in Microsoft environments;

Minimum of 2 years of experience in SAP systems;

Minimum of 3 years of experience using the vi editor;

Minimum of 3 years of experience in Shell Script and operational task automation;

Minimum of 3 years of experience with Oracle WebLogic or equivalent application platforms;

Minimum of 2 years of experience in the development and maintenance of automation routines and scripts, using Shell Script, Python, Ansible, or similar tools;

Minimum of 2 years of experience in the operation and integration of monitoring and management platforms;

Intermediate English, oral and written.

Experience in the operation and maintenance of critical systems in enterprise environments;

Knowledge of best practices for incident, problem, and change management;

Experience in performance analysis, anomaly identification, and resolution of operational problems;

Ability to optimize processes and implement improvements through automation;

Analytical, organizational, autonomy, and teamwork skills.