IT Service Management Specialist (m/f/d)
NIW is a Consulting company operating in various areas, with a focus on Information Technologies.
Jobs in Portugal, in English.
8,000+ live jobsOn-site in Vila Nova De Gaia·Full-time·Added 3 months ago
This job was published 3 months ago
239 open roles
This job advert was originally written in Portuguese.
Caetano Aeronautic is a company that integrates the supply chain in the aeronautical area, contributing to the implementation and development of a strategy for the national aeronautical and space sector. We belong to Grupo Salvador Caetano and to Grupo Aciturri and we are dedicated to the manufacture of parts in composite material.
Let your career fly higher and accept the challenge of joining one of the most innovative and reinventing sectors of today!
- Ensure that production processes and products meet customer requirements, technical specifications, regulatory standards, and internal procedures
- Participate in the development of new products, contributing to the definition of robust and quality-oriented processes
- Guarantee that production and inspection activities are aligned with the defined drawings, specifications, and acceptance criteria
- Manage customer complaints, promoting root cause analysis and the implementation of effective corrective actions
- Monitor key quality performance indicators, identifying opportunities for improvement
- Issue and follow up on First Article Inspection (FAI) reports, ensuring compliance with applicable requirements
- Elaborate Control Plans and collaborate in the construction and updating of PFMEA
- Develop and maintain Quality Plans to support production processes
- Ensure that verification and inspection instructions are aligned with customer requirements and applicable standards
- Support the management and maintenance of certifications and quality systems in production processes
- Collaborate with multidisciplinary teams in promoting continuous improvement and operational excellence
- Bachelor's or Master's Degree in Mechanical Engineering, Chemical Engineering, or an equivalent field.
- Professional experience between 5 and 7 years in roles in the Quality area
- Knowledge of statistics applied to quality
- Knowledge of quality tools and problem-solving methodologies
- Proficiency in Microsoft Office tools and knowledge of SAP
- Knowledge of Quality Management Systems (preferred)
- Analytical capacity, critical thinking, and problem solving
- Good communication and teamwork skills
- Orientation towards results and continuous improvement
- Experience in managing customer complaints and following up on corrective actions
- Knowledge of First Article Inspection (FAI)
- Experience in the elaboration of Control Plans, Quality Plans, and PFMEA
- Knowledge of regulatory requirements and industry standards
- Experience in industrial environments with high quality standards and technical requirements
- Knowledge of certifications and quality management systems
- Proactivity and a sense of responsibility
- Effective communication and teamwork
- Analytical thinking and problem-solving capacity
- Dynamism and resilience
- Results orientation
- Capacity for continuous learning (active learning)
- Effective time and stress management
- Adaptability and willingness to learn
- Integration into a leading company in the aeronautical sector
- Participation in technologically demanding and innovative projects
- Opportunities for professional development and continuous learning
- Work in multidisciplinary teams and a collaborative environment
- Contact with production processes of high technical demand and quality
- Integration into a solid group, with a strong commitment to innovation, excellence, and sustainable growth
At Salvador Caetano, we help People move.
At Salvador Caetano, we want to contribute to an inclusive and representative future. We believe that diversity of talent empowers our teams, creates environments conducive to innovation, and contributes to the evolution of the business. Here, we encourage difference and include it. Regardless of age, gender, ethnicity, or religion, we promote equal opportunity and ensure integration into a culture based on dignity and respect for all people.
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