Service Advisor (m/f/d)

Welcome to Caetano. Here, one name represents several stories, several areas and brands that make a difference every day: Toyota, Lexus, Caetano Colisão and GlassBack.

We are part of the Salvador Caetano Group and we work to take cars (and people) further - from sales to after-sales, from assistance to collision and glass services, always with a focus on quality and the Customer Experience.

To make this engine accelerate, we look for people with a spirit of initiative, a willingness to learn and who are not afraid to take risks. We drive your future, shall we Move Together?

What is it Like to be a Service Advisor?

- You are responsible for receiving customers

- You perform scheduling according to service needs

- You carry out the monitoring of received vehicles

- You promote after-sales products and services

- You are responsible for the invoicing of services performed

- You master digital tools that support the activity

- You are an eternal curious soul, discovering new ways to dazzle the customer

- You are attentive, a good listener, and enjoy communicating

- You are organized, proactive, and know how to work in a team

What we offer

- An extra vacation day

- Health insurance

- Provision of subsidies to support personal and family life projects

- Discounts on the purchase of vehicles represented by Salvador Caetano

- Advantages in the acquisition of products/services in various areas (leisure, technology, well-being, education…)

- Life insurance

- Pension fund

- Continuous training and development

- Possibility of career progression in a Group with strong national and international representation

- Integration into the largest Portuguese automotive group

What we value

- Experience in customer service

- IT knowledge from a user perspective

- Good communication and interpersonal relationship skills

- A liking for commercial activity

- Strong capacity for organization, stress management, and team spirit

At Salvador Caetano, we help People move.

At Salvador Caetano, we want to contribute to an inclusive and representative future. We believe that diversity of talent empowers our teams, creates environments conducive to innovation, and contributes to the evolution of the business. Here, we encourage difference and include it. Regardless of age, gender, ethnicity, or religion, we promote equal opportunity and ensure integration into a culture based on dignity and respect for all people.