Customer Support Assistant - Spanish (M/F/X)

• main benefits

  Contract with Randstad;
  Contract Duration: Indefinite term up to 4 years
  Workplace: Hybrid Model / Amoreiras
  Working Hours: 8am to 5pm, Monday to Friday;
  Gross Base Salary/month: 940€ + 75€ language premium + 50€ performance premium + 7.63€ Meal Allowance/day

Would you like to work at a global consultancy?
Are you fluent in Spanish and English and do you have experience in the administrative and commercial areas and in Excel?
We invite you then to analyze our proposal!

Randstad's mission is to become the most equitable and specialized talent company worldwide and, therefore, we reiterate that we welcome people with the most diverse abilities and experiences. We are committed to ensuring that our recruitment and hiring process meets the needs of all people. If you require any adaptation to make your application or interview more comfortable, please do not hesitate to inform our recruitment consultants.

• key responsibilities

  Handle customers' telephone information requests, ensuring the rapid and effective resolution of their problems and concerns;
  Ensure a high level of professionalism and empathy in all interactions with customers;
  Promote a culture of collaboration, innovation, and continuous learning within the team.
  Identify trends and opportunities for continuous improvement of processes and customer satisfaction
  Support the telephone service team, answering questions and clarifying procedures