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Jobs in Portugal, in English.
12,000+ live jobsCustomer Support Assistant – Water Sector (Part-time) Immediate start | 100% remote work in Lisbon
Remote, Lisbon·Part-time·Added today (last checked 4 Nov)
Servinform
8 open roles
Our summary
- Work mode
- Remote (Lisbon)
- Contract
- Part-time
- Languages
- Portuguese
Servinform is hiring for this role in several places. This vacancy is in Lisbon.
This job advert was originally written in Portuguese.
Requirements
What we're looking for
- 12th grade of schooling (mandatory);
- Previous experience in Contact Center or customer support roles (mandatory);
Nice to have
- Experience in the water sector (preferred);
- Fluent in English (valued);
- Ease in using IT tools;
- Excellent communication and active listening skills;
- Argumentation skills;
- Problem-solving skills and customer orientation;
- Team spirit, sense of responsibility, and proactivity;
- Good pressure management and adaptability;
- Immediate availability to start training.
Education & certifications
- Proficiency in the Portuguese language (Portugal variant), spoken and written;
Pay & benefits
What you'll get
- Monthly remuneration between 400 € and 500 €, according to the conditions applicable to the role;
- Meal allowance;
- Fixed-term employment contract;
- Schedule: Weekends, from 09:00 to 18:00;
- Initial and continuous training;
- Additional vacation day in the month of your birthday;
- Access to a discount platform for travel, leisure, fashion, sports, and technology;
- Integration into a dynamic team and a project linked to the water sector.
The role
Servinform Portugal is a company specialized in communication solutions and business service management, with a solid presence in the contact center sector.
With 47 years of experience and more than 6,000 professionals, we promote a dynamic, professional, and quality-oriented work environment, valuing the talent, dedication, and development of our employees.
As part of our team reinforcement, we are looking for a Customer Support Assistant – Water Sector.
What you'll do
- Inbound telephone service to customers in the water sector;
- Clarification of doubts related to billing, contracts, and other services;
- Registration and updating of information in the system;
- Ensuring excellent service, promoting customer satisfaction and loyalty;
- Achievement of defined quality and productivity objectives;
- Ensuring compliance with internal procedures and defined quality standards;
- Meeting the objectives established for the activity;
- Ensuring the confidentiality and protection of the information processed;
- Collaborating with other team members.
Desired profile
Conditions offered
Location and work regime
- Regime: 100% remote work;
- Schedule: Part-time;
- Start: Immediate.
About Servinform
- Industry
- Business Process Outsourcing
In their own words
Additional information
If you meet the indicated requirements and are looking for a new professional challenge, send us your application to recrutamento_pt@servinformgroup.com
At Servinform, we promote equal opportunities. All applications will be analyzed without discrimination based on age, sex, origin, disability, sexual orientation, gender identity, religion, or any other personal or social condition.
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