Jobs in Portugal, in English.

Customer Support and Stock Management Operator (m/f/d)

Remote, Porto·Part-time·Added 10 days ago (last checked 19 Oct)

Our summary

Work mode
Remote (Porto)
Contract
Part-time
Languages
Portuguese

Skills

This job advert was originally written in Portuguese.

Requirements

What we're looking for

  • Contact Center Experience: Minimum of 6 months of experience in support or sales roles in a Contact Center / Telemarketing.

  • Communication Skills: Enjoyment of telephone contact, ease in interpersonal relationships, and fluency in the Portuguese language (mandatory).

Nice to have

  • Languages: Knowledge of Spanish and English will be valued (not eliminatory).

Pay & benefits

What you'll get

  • Salary Package: Base Salary + Meal Allowance + Performance Bonuses associated with meeting KPIs.

  • Equipment necessary for the performance of duties and initial/continuous training on specific brand tools.

  • Exclusive discount program for SALESLAND employees.

  • Coaching and Individual Improvement Plans aimed at professional progression.

  • Recognition of merit and opportunity for career evolution in a leading multinational.

The role

Salesland Portugal, a company specializing in sales and awarded for its solidity, continues to grow and is hiring Sales Consultants for its Contact Center, located in Porto, to join the contact line of an internationally renowned brand in the tobacco sector.

What you'll do

  • Act as a remote consultant for brand stock and products at Points of Sale (POS).

  • Investigate, analyze, and monitor the sales behavior of different SKUs (products).

  • Support POS with their doubts and questions through specialized knowledge of the brand and products.

  • Escalate issues or problems presented to project management whenever necessary.

  • Prepare activity reporting and manage commercial monitoring data.

Profile Sought:

  • Organization and Responsibility: High capacity for organization, autonomy, and time management.

  • Proactivity and Problem Solving: Proactive attitude, solution-oriented, and the ability to deal with different situations and priorities.

  • Analytical Capacity: Good capacity for analysis and monitoring of sales information.

  • Technical Knowledge and Tools: Experience in handling IT tools (Excel, Salesforce, Access, among others).

What We Offer:

  • Direct Employment Contract.

  • Schedule: Part-Time of 31 hours per week (6 hours/day from Tuesday to Saturday, between 09:00 and 18:00).

We have space for your talent! If you meet these requirements and are looking for a dynamic project, send us your updated CV.

WhatsApp

Supervisor (m/f/d) Contact Center

Salesland Portugal6d ago
Porto
São João da Madeira
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