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Pay & benefits
What you'll get
At Nestlé, we care for our talent and work continuously to ensure motivated teams, promoting the best professional performance without ever neglecting personal development and work-life balance.
By joining us, you will have access to:
- Opportunities for expertise development and professional growth.
- Integration into a multicultural and diverse team.
- Exposure to local and international contexts.
- Flexible working environment.
- Engagement and well-being initiatives.
- Competitive salary package.
- Health Insurance.
- Meal allowance card.
- Access to the Nestlé Club, with exclusive discounts with various partners.
- Free coffee in the office (and of excellent quality!).
- Employee store with special discounts.
Requirements
What we're looking for
- Technical training in electromechanics, electricity, electronics, mechatronics, or a similar area.
- Experience in repair, maintenance, or technical assistance of equipment.
- Ability to perform duties both in a workshop environment and during external interventions.
- Driver's license and availability for travel.
- Knowledge of coffee machines will be valued.
- Strong capacity for organization and control of stocks, tools, and parts.
- Ease in using applications and technical support systems.
- Customer orientation, excellent communication skills, autonomy, and a continuous improvement mindset.
The role
At Nespresso, we are looking for an After Sales Service Technician to join our Operations team in Seixal. This role combines workshop and field activity, ensuring the repair, maintenance, installation, and technical follow-up of coffee machines for professional and individual customers. We are looking for someone with a strong customer orientation, a spirit of continuous improvement, and a passion for providing excellent service.
What you'll do
- Diagnose and repair professional and domestic coffee machines, ensuring high quality standards.
- Perform preventive maintenance, functional tests, and equipment reconditioning processes.
- Carry out technical interventions at customer premises, including repairs, installations, replacements, and equipment collections.
- Manage stocks of machines, parts, consumables, and tools, ensuring their correct traceability and control in the systems.
- Organize and maintain the workspace, vehicles, and equipment in a safe, efficient manner aligned with Nespresso standards.
- Contribute to the continuous improvement of processes, participating in operational projects and initiatives.
- Represent Nespresso in all interactions with customers, providing an excellent service experience.
How you'll work
Location: Seixal (Portugal)
Contract Type: Permanent
Hiring process
Application
CV screening
Initial interview
With a recruiter
A conversation about your interests, experience and motivation, with more detail on the role.
Interview with the People Manager
With a hiring manager
A competency interview, virtual or in person, exploring your fit with the department and the role.
Evaluation
Certified tools on cognitive abilities and learning preferences; a case study or practical test may be requested.
Final interview
With stakeholders and possibly the future team
Different stakeholders take part; you may meet the team you would work with.
Offer
- The evaluation is explained to you beforehand.
- Nestlé keeps you updated on your application status and gives feedback after interviews.
- Interviews may be by phone, video or in person; the recruiter explains the steps.
About Nestlé
Nestlé is the world's largest food and beverage company, headquartered in Vevey, Switzerland. The company operates across nearly 190 countries, offering a vast portfolio of brands ranging from baby food and coffee to petcare, confectionery, and nutrition products. With over 270,000 employees and more than 2,000 brands, Nestlé is a true global leader in the food industry, with a strong focus on nutrition, health, and wellness.
In Spain, Nestlé has a significant presence with offices in Barcelona and Madrid, operating across multiple business units including Purina PetCare, Waters, and the Iberian shared services center. The Spanish offices host a wide range of roles, from factory operations and technical maintenance to IT, finance, and HR internships, making it a relevant destination for international professionals. Nestlé's culture emphasizes continuous learning, innovation, and internal mobility, and they actively recruit international talent through structured internship and youth programs, offering a multicultural environment and global career opportunities.
- Industry
- Food and Beverages
- Founded
- 1866
- Employees
- 100,000+
- Headquarters
- Vevey, Switzerland
- Website
- nestle.es
In their own words
About the company & team
Company: Nespresso, Nestlé
At Nespresso, we believe that coffee has the power to create unique moments, bring people closer, and generate a positive impact on the world. That is why, every day, we seek to elevate the coffee experience through innovation, sustainability, and excellence in service. None of this would be possible without our people. We value diverse, passionate, and committed teams, who make collaboration and the desire to innovate the foundation of our success. If you are looking to join a globally recognized brand, where you will have the opportunity to grow, lead, and make a difference in our customers' experience, this opportunity may be for you.
Additional information
We value diversity, inclusion, and equal opportunity, promoting an environment where all people are respected and can develop their full potential, regardless of their origin, age, gender, sexual orientation, religion, or physical condition.
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