Overview
Job details
Full-time hours
Per the ad.
This job was automatically translated to English.
The role
REIMAGINE WHAT COFFEE CAN BE...
Position Summary
Location: Worten Portimão Retail Center
Company: Nestlé Nespresso SA
Schedule: Full-Time
Contract Type: Fixed-Term Contract
At Nespresso, we believe that coffee has the power to create unique moments, bring people closer, and generate a positive impact on the world. That is why, every day, we seek to elevate the coffee experience through innovation, sustainability, and excellence in service.
None of this would be possible without our people. We value diverse, passionate, and committed teams, who make collaboration and the desire to innovate the foundation of our success.
At Nestlé, diversity and inclusion are fundamental values. If you have any special needs, count on us to adapt the workstation.
A day in the life of...
What you'll do
-Manage and motivate the team, and ensure the training and monitoring of the Boutique Coffee Specialists.
- Anticipate the needs of each business area and ensure permanently adequate stocks, place orders, verify deliveries;
- Advise Customers and potential Customers regarding Nespresso products and services;
- Monitor and promote the Boutique's service level according to Nespresso requirements, continuously evaluating service quality and providing continuous feedback to the Coffee Specialists.
What will make you successful
- Educational qualifications at Secondary School level (minimum);
- 3 to 4 years of experience in customer service and sales (preferred);
- Experience in managing customer complaints;
- Experience in team coordination;
- English language skills at a conversational level.
Why Nespresso?
- Full-time 40h with an attractive salary + quarterly performance bonus;
- Attractive benefits package;
- Onboarding program for a successful integration;
- On-the-job training, adapted to your needs and career goals;
- Integration into a company certified as a B Corp, committed to sustainability and positive impact;
- Inclusive, collaborative, and innovation-focused environment.
REIMAGINE WHAT YOU CAN BECOME, LET'S GROW TOGETHER!
Hiring process
Application
CV screening
Initial interview
With a recruiter
A conversation about your interests, experience and motivation, with more detail on the role.
Interview with the People Manager
With a hiring manager
A competency interview, virtual or in person, exploring your fit with the department and the role.
Evaluation
Certified tools on cognitive abilities and learning preferences; a case study or practical test may be requested.
Final interview
With stakeholders and possibly the future team
Different stakeholders take part; you may meet the team you would work with.
Offer
- The evaluation is explained to you beforehand.
- Nestlé keeps you updated on your application status and gives feedback after interviews.
- Interviews may be by phone, video or in person; the recruiter explains the steps.
About Nestlé
Nestlé is the world's largest food and beverage company, headquartered in Vevey, Switzerland. The company operates across nearly 190 countries, offering a vast portfolio of brands ranging from baby food and coffee to petcare, confectionery, and nutrition products. With over 270,000 employees and more than 2,000 brands, Nestlé is a true global leader in the food industry, with a strong focus on nutrition, health, and wellness.
In Spain, Nestlé has a significant presence with offices in Barcelona and Madrid, operating across multiple business units including Purina PetCare, Waters, and the Iberian shared services center. The Spanish offices host a wide range of roles, from factory operations and technical maintenance to IT, finance, and HR internships, making it a relevant destination for international professionals. Nestlé's culture emphasizes continuous learning, innovation, and internal mobility, and they actively recruit international talent through structured internship and youth programs, offering a multicultural environment and global career opportunities.
- Industry
- Food and Beverages
- Founded
- 1866
- Employees
- 100,000+
- Headquarters
- Vevey, Switzerland
- Website
- nestle.es
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