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Application Operations Engineer - Banking Platforms (M/F)

On-site in Lisbon·Added yesterday (last checked 12 Nov)

Innovation Makers

9 open roles

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Our summary

Work mode: On-site, Lisbon
Languages: Portuguese

Skills

This job advert was originally written in Portuguese.

Requirements

What we're looking for

Intermediate or senior level experience in operation, administration, or technical support of critical applications in Linux, preferably RHEL.
Experience in the operation and diagnosis of Java applications, including application servers, JVM configuration, memory, threads, and garbage collection.
Ability to interpret logs and stack traces to investigate failures and performance issues.
Knowledge of Oracle Database from an application perspective, including connections, connection pools, error interpretation, and the use of SQL for diagnosis.
Knowledge of networks and connectivity: TCP/IP, DNS, firewalls, load balancers, and TLS.
Methodical approach to incident analysis, rigor in executing changes, and the ability to produce clear technical documentation.
Sense of responsibility, autonomy, and ease of collaboration with different teams.
Fluent Portuguese and technical English for consulting documentation and written communication.

Nice to have

Experience in banking platforms, financial services, or other high-availability environments.
Experience in AWS and on-premises infrastructures.
Automation and scripting with Bash, Python, or Ansible.
Knowledge of deployment pipelines and version control.
Experience with monitoring and observability tools.
Familiarity with batch processing and End of Day (EOD) processes.
Experience in incident, problem, and change management.
Relevant certifications in Linux, AWS, or Oracle.

Pay & benefits

What you'll get

Training in Finastra Essence and technical core banking operation processes.
Integration into a specialized technology team for the financial sector.
Participation in the operation of critical platforms, with a direct impact on client activity.
Opportunity to deepen skills in Linux, Java, databases, cloud, and application operations.

The role

Ensure the availability, stability, and technical performance of the Finastra Essence core banking platform, in AWS and on-premises environments.

You will participate in the maintenance and updating of the platform, monitor its operation, and investigate incidents, in collaboration with the infrastructure, database, development, and functional support teams.

What you'll do

Execute maintenance interventions, including Linux/RHEL patches and application component updates, according to agreed procedures and windows.
Install and validate Finastra Essence updates, ensuring technical checks before and after each intervention and applying the relevant rollback procedures.
Monitor services, resource utilization, JVM behavior, logs, and batch processing.
Investigate failures and performance degradation through the analysis of logs, Java stack traces, and technical indicators.
Diagnose connectivity issues, database connections, connection pools, and infrastructure dependencies, involving the responsible teams when necessary.
Follow the resolution of incidents, contribute to root cause analysis, and propose measures to reduce their recurrence.
Identify and escalate functional issues to specialized teams.
Document operational procedures, interventions, and resolutions, contributing to the improvement and automation of operations.
Collaborate with clients' technical teams and other stakeholders in the platform operation.

What we offer

At Innovation Makers, we develop and implement software solutions, especially for the banking and insurance markets. We are most at home in Middleware, Mobile, UI/UX, and Web Design & Development.

We like working in teams and with people who show initiative. Here, all ideas count, and we want everyone to feel comfortable sharing them in the projects they are involved in.

What drives us is creating solutions that truly make a difference for our clients and for those who use them every day. And we know that this only happens when those who work with us have the right conditions to give their best.

Do you think you have the profile? Send us your application. If you know someone who would do a good job in this role, share the ad.

About Innovation Makers

In their own words

About the company & team

Innovation Makers is a Portuguese company specializing in the development and implementation of software and hardware solutions, with a growing focus on the financial area. We develop technologically advanced solutions and design excellent user experiences, oriented towards successful results.

We believe in a collaborative working system in continuous evolution, based on multidisciplinary, qualified, autonomous, and horizontal teams. Its members bring together skills from various areas such as user experience design, service design, business analysis, computer engineering, and software programming.

Our main objective is the delivery of value-driven solutions, for our clients' business and for the end users of the solutions we create.

We work every day so that those who collaborate with us have the best conditions to achieve it.

All open roles at Innovation Makers