Jobs in Portugal, in English.

IT Support (Mid Level)

On-site in Lisbon·Added yesterday (last checked 12 Nov)

Our summary

Work mode
On-site, Lisbon
Languages
Portuguese
Experience
3+ years

Skills

This job advert was originally written in Portuguese.

Requirements

What we're looking for

  • Minimum of 3 years of experience in similar roles
  • Strong knowledge of Linux
  • Strong knowledge of IP networks
  • Good knowledge of Windows environments
  • Ability to troubleshoot problems in complex distributed computing environments, across network, system, and application layers
  • Ability to work in a team, good communication, and organizational skills
  • Portuguese (proficient level) and English (advanced level)

Nice to have

  • Experience in the use and management of open source software
  • Knowledge of shell scripting
  • Knowledge of hardware maintenance
  • Solid knowledge of computer network security
  • Knowledge of PL/SQL
  • Experience in the management and monitoring of DBMS (MySQL, SQL Server, among others)

Pay & benefits

What you'll get

  • Training and continuous support
  • Annual performance evaluation, including a feedback session, and the possibility of professional progression in a growing company
  • Participation in diversified projects, across different markets
  • Collaborative and inclusive work environment

The role

What you'll do

  • Administration and maintenance of Linux and Windows servers: installation, configuration, updates, patch management, and hardening.
  • Management of IP network infrastructure, ensuring its availability, performance, and security.
  • Definition, execution, and monitoring of backup processes, including periodic restoration tests.
  • Diagnosis and resolution of incidents in distributed computing environments, with root cause analysis.
  • Support for the IT processes of the organization and its clients, in coordination with development teams and external vendors.
  • Preparation and updating of technical documentation and operational procedures.
  • Identification of opportunities for improvement and automation of recurring tasks.

Role context

  • The role combines planned work (maintenance, updates, improvement projects) with incident response, requiring prioritization skills.
  • Operating in banking and insurance market contexts implies strict compliance with security requirements, access control, and procedures.
  • The team structure favors autonomy and intervention across a wide range of technologies and topics.

Why Innovation Makers?

At INM, we develop and implement software solutions, especially for the banking and insurance markets. We are most at home in Middleware, Mobile, UI/UX, and Web Design & Development.

We like working in teams and with people who show initiative. Here, all ideas count, and we want everyone to feel comfortable sharing them in the projects they are involved in.

What drives us is creating solutions that truly make a difference for our clients and for those who use them every day. And we know that this only happens when those who work with us have the right conditions to give their best.

Do you think you have the profile? Send us your application. If you know someone who would do a good job in this role, share the ad.

About Innovation Makers

In their own words

About the company & team

Innovation Makers is a Portuguese company specializing in the development and implementation of software and hardware solutions, with a growing focus on the financial area. We develop technologically advanced solutions and design excellent user experiences, oriented towards successful results.

We believe in a collaborative working system in continuous evolution, based on multidisciplinary, qualified, autonomous, and horizontal teams. Its members bring together skills from various areas such as user experience design, service design, business analysis, computer engineering, and software programming.

Our main objective is the delivery of value-driven solutions, for our clients' business and for the end users of the solutions we create.

We work every day so that those who collaborate with us have the best conditions to achieve it.

All open roles at Innovation Makers
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