1w ago
French-Speaking Customer Service Advisor - Energy Sector
Hybrid in Braga2 locations
Jobs in Portugal, in English.
13,000+ live jobsGerman Customer Service - Braga, Aveiro - LIS9
Remote, Braga·Added over 3 years ago (last checked 12 Nov)
Cross Border Talents
214 open roles
Our summary
- Work mode
- Remote (Braga)
Skills
Pay & benefits
What you'll get
- Competitive salary;
- Performance and Language bonus
- Meal vouchers;
- Private health insurance after 6 months of contract signature (additionally to the standard insurance).
- Airport pick-up and administrative assistance with your registration in Portugal;
- Reimbursement of your flight expenses;
The role
We are a global marketplace for refurbished devices. Thanks to our rigorous evaluation process, only the best refurbishers can sell on our platform. As a Customer Support representative, you will provide warm and professional service to our customers, efficiently resolving any issues they may face. You will ensure excellent service standards and maintain high customer satisfaction while enjoying your work every day.
What you'll do
- Responsibilities:
- Assist clients via inbound calls, chat, or email in the after-sales process by answering
- Inquiries regarding reservations and attending to potential requests.
- Resolve product or service problems by clarifying customer complaints.
- Provide accurate, valid, and complete information using the right methods and tools.
Hiring process
2 steps1 interviewa task to do
Apply online
Application review
Interview
Candidates whose profile matches are invited for an interview.
Additional steps
Not every role
Depending on the position, there may be technical assessments or personality evaluations.
About Cross Border Talents
- Employees
- 50–200
- Headquarters
- Lisbon, Portugal
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