Jobs in Portugal, in English.
13,000+ live jobsFrench Customer Support - Aveiro or Braga
On-site in Braga·Added 1 month ago (last checked 2 Nov)
Our summary
- Work mode
- On-site, Braga
- Languages
- French
Skills
Requirements
What we're looking for
- Dynamic and Proactive
- Good communication skills
Nice to have
- Experience with attending customers will be a plus
Education & certifications
- Highschool Degree
- Microsoft Office Knowledge
Languages
- Native or near native level of French
- Good level of English (it will be to work in an international company)
Pay & benefits
What you'll get
- Basic salary for 14 months
- Performance Bonus
The role
What you'll do
- Ability to assist users with General Inquiries, and support issues via phone but mainly trough email/chat/social/social messaging channels (as assigned)
- Ability to adapt the brands voice and tone for interactions on both private (phone/email/chat/messaging channels) and public (social, forums, eCommerce reviews) channels.
- Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented Respond to inbound customer requests, document relevant case information
1w ago
Customer Support (Online and Physical Stores) - Forte Store (Braga)
On-site in Braga
