German Customer Support Agent (not a BPO)
On-site in Lisbon·Full-time·Added 20 days ago
208 open roles
Overview
Job details
Full-time hours
Per the ad.
Requirements
German
The ad asks for German, or counts it in your favour.
The role
German Customer Support Agent - Lisbon, Portugal
We are looking for motivated candidates to join an international team in Lisbon, Portugal, as a Customer Support Agent.
This is an excellent opportunity to gain international work experience, work in a multicultural environment, and develop your professional career abroad.
Position Available
Lisbon, Portugal
Customer Support Agent
Working Conditions
- Full-time position: 40 hours per week
- Working hours: 07:00-16:00, on a rotating schedule
- Always 2 days off per week
- Training starting on 15 September
Main Responsibilities
Customer Support Agent
- Providing customer assistance
- Handling customer requests and resolving issues
- Providing professional and customer-oriented support
- Ensuring a high level of customer satisfaction
Previous experience is not required. We mainly value motivation, willingness to learn, and enthusiasm for starting an international professional experience.
Training
The training will start on 15 September.
Requirements
Requirements
- Fluent or native-level German
- English level B1 or above
- EU citizenship or valid authorization to work in Europe
- Good communication and interpersonal skills
- Positive attitude and problem-solving mindset
- Availability to work in Lisbon, Portugal
Benefits
Salary and Benefits
- Entry-level salary: €1,450 x 14 payments per year
- Bonus: up to €150 x 12 payments per year
- Language bonus: €100 x 12 payments per year
- Additional bonuses for working hours and weekend shifts
- Benefits package
For More Information or to Apply
Marco Velenosi
Email: marco.velenosi@cbtalents.com
WhatsApp: +39 334 619 6398
About Cross Border Talents
Cross Border Talents is a recruitment and staffing agency specializing in multilingual talent acquisition, primarily for tech, sales, and customer service roles across Europe. Based in Lisbon, Portugal, the company connects international professionals with employers in various sectors, including digital marketing, IT support, and sales, with a strong focus on roles that require specific language skills. They operate as a talent solutions provider, managing recruitment for companies that need multilingual teams, particularly in hubs like Barcelona and Malaga.
In Spain, Cross Border Talents has a significant presence, with numerous open positions in Barcelona, Madrid, Valencia, and Malaga, catering to a wide range of European languages such as German, Dutch, French, and Nordic languages. Their work culture is centered on international mobility and career development, making them a relevant partner for professionals looking to relocate to Spain. They offer opportunities in various sectors, including tech support, digital marketing, and sales, often with the possibility of remote work, which is attractive for international hires seeking to establish themselves in Spain.
- Employees
- 50–200
- Headquarters
- Lisbon, Portugal
- Website
- cbtalents.com
€25k - €32k
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