Jobs in Portugal, in English.

German Customer Support Agent (not a BPO)

On-site in Lisbon·Full-time·Added 2 months ago (last checked 12 Nov)

Our summary

Work mode
On-site, Lisbon
Contract
Full-time
Languages
German

Skills

Nice to have

Requirements

What we're looking for

  • Fluent or native-level German
  • English level B1 or above
  • EU citizenship or valid authorization to work in Europe
  • Good communication and interpersonal skills
  • Positive attitude and problem-solving mindset
  • Availability to work in Lisbon, Portugal

Pay & benefits

What you'll get

Salary and Benefits

  • Entry-level salary: €1,450 x 14 payments per year
  • Bonus: up to €150 x 12 payments per year
  • Language bonus: €100 x 12 payments per year
  • Additional bonuses for working hours and weekend shifts
  • Benefits package

For More Information or to Apply

The role

German Customer Support Agent - Lisbon, Portugal

We are looking for motivated candidates to join an international team in Lisbon, Portugal, as a Customer Support Agent.

This is an excellent opportunity to gain international work experience, work in a multicultural environment, and develop your professional career abroad.

What you'll do

Main Responsibilities

Customer Support Agent

  • Providing customer assistance
  • Handling customer requests and resolving issues
  • Providing professional and customer-oriented support
  • Ensuring a high level of customer satisfaction

Previous experience is not required. We mainly value motivation, willingness to learn, and enthusiasm for starting an international professional experience.

How you'll work

Position Available

Customer Support Agent

Working Conditions

  • Full-time position: 40 hours per week
  • Working hours: 07:00-16:00, on a rotating schedule
  • Always 2 days off per week
  • Training starting on 15 September

Training

The training will start on 15 September.

Marco Velenosi

Email: marco.velenosi@cbtalents.com

WhatsApp: +39 334 619 6398

Hiring process

2 steps1 interviewa task to do
  1. Apply online

  2. Application review

  3. Interview

    Candidates whose profile matches are invited for an interview.

  4. Additional steps

    Not every role

    Depending on the position, there may be technical assessments or personality evaluations.

About Cross Border Talents

Employees
50–200
Headquarters
Lisbon, Portugal
All open roles at Cross Border Talents
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