Customer Service Operator - Swedish Speaker - Lisbon Portugal
On-site in Lisbon·Added over 5 years ago
This job was published 5 years ago
207 open roles
Overview
Requirements
Swedish
The ad asks for Swedish, or counts it in your favour.
The role
Our client born from Evolution IT Solution, working in Business Process Outsourcing and currently working on an exciting new Project! Their work culture is built on strong values promoting community, agility, and ownership. Growth and excellence in all areas are important to them, which is why they offer their team members opportunities to develop and advance professionally and personally.
ABOUT YOUR ROLE
✓ Provide an excellent customer service from day one
✓ Assist with client's queries & issues regarding the brand you are representing
✓ Manage clients' portfolios & keeping track of all information - Ensure a positive experience throughout the customer's journey
✓ To be the point of contact before and after purchases (payment questions, modifying delivery dates, handling requests and complaints)
✓ Outbound calls and e-mail service
Requirements
WHAT WE EXPECT FROM YOU
✓ Level C1/C2 or Native Swedish
✓ English knowledge (to make sure you keep up with training and working communication)
✓ Well organized and proactive
✓ To act with integrity and ethically
✓ To be a Team player
✓ A positive attitude and motivation to face new challenges
Benefits
WHAT WE OFFER
▪ 4 weeks paid training program (250€ per week)
▪ Career progression opportunities
▪ A multi-cultural and diverse environment
▪ Salary package according to experience (including lunch and transport allowances)
▪ 14 salaries per year (Christmas and Holliday allowance) ▪
All necessary equipment will be provided
About Cross Border Talents
Cross Border Talents is a recruitment and staffing agency specializing in multilingual talent acquisition, primarily for tech, sales, and customer service roles across Europe. Based in Lisbon, Portugal, the company connects international professionals with employers in various sectors, including digital marketing, IT support, and sales, with a strong focus on roles that require specific language skills. They operate as a talent solutions provider, managing recruitment for companies that need multilingual teams, particularly in hubs like Barcelona and Malaga.
In Spain, Cross Border Talents has a significant presence, with numerous open positions in Barcelona, Madrid, Valencia, and Malaga, catering to a wide range of European languages such as German, Dutch, French, and Nordic languages. Their work culture is centered on international mobility and career development, making them a relevant partner for professionals looking to relocate to Spain. They offer opportunities in various sectors, including tech support, digital marketing, and sales, often with the possibility of remote work, which is attractive for international hires seeking to establish themselves in Spain.
- Employees
- 50–200
- Headquarters
- Lisbon, Portugal
- Website
- cbtalents.com
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