French Content Moderator - LIS6
On-site in Porto·Added over a year ago
This job was published a year ago
207 open roles
Overview
Requirements
French
The ad asks for French, or counts it in your favour.
Italian
The ad asks for Italian, or counts it in your favour.
The role
Content Moderation position, where the Agent will moderate videos from a social media network. After analysing the content, following the guidelines the person will tag the video with the decision. It's a job that requires attention to detail and patience with repetitive job. It is an growing account with many opportunities.
Key Responsibilities:
Customer support to German, Italian and French speaking customers by phone, email, chat and social media channels.
Support our merchants for all questions and inquiries about our products and services.
Actively work on the optimisation of all processes related to our customers, to constantly increase the happiness of our merchants.
Closely work with other departments together, for example Sales and Marketing.
24/7 Monday to Sunday rotative shifts
07:00 - 16:00
14:00 - 23:00
22:30 - 07:30
(on-site 100%)
Requirements
To be able to work under pressure and to have good stress management; To decide quickly and to be agile; To be confident and independent; To feel comfortable with repetitive tasks.
French C2 level
English B2/C1 - the agent needs to be able to write reports to the client in English and understand the communication shared within the team.
Benefits
Competetive Salary
Travel costs - Reimbursement of Airfare at the end of the 6th month of contract - up to 400€ in Economy class
Accomodation - Relocation from outside of Portugal: Room in a shared apartment for a maximum period of 12 months, with rent of 280€ with all utilities bills included (discounted directly from the payslip)
Relocation from inside of Portugal: we don't provide unless the candidates are currently in the accomodation of competitors
Health Insurance - Since day 1
About Cross Border Talents
Cross Border Talents is a recruitment and staffing agency specializing in multilingual talent acquisition, primarily for tech, sales, and customer service roles across Europe. Based in Lisbon, Portugal, the company connects international professionals with employers in various sectors, including digital marketing, IT support, and sales, with a strong focus on roles that require specific language skills. They operate as a talent solutions provider, managing recruitment for companies that need multilingual teams, particularly in hubs like Barcelona and Malaga.
In Spain, Cross Border Talents has a significant presence, with numerous open positions in Barcelona, Madrid, Valencia, and Malaga, catering to a wide range of European languages such as German, Dutch, French, and Nordic languages. Their work culture is centered on international mobility and career development, making them a relevant partner for professionals looking to relocate to Spain. They offer opportunities in various sectors, including tech support, digital marketing, and sales, often with the possibility of remote work, which is attractive for international hires seeking to establish themselves in Spain.
- Employees
- 50–200
- Headquarters
- Lisbon, Portugal
- Website
- cbtalents.com
Travel Advisor / Portuguese Customer Support - Porto - LIS6
On-site in Porto
From €18k
