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Travel Advisor / Portuguese Customer Support - Porto - LIS6

On-site in Porto·Added over a year ago (last checked 7 Nov)

Cross Border Talents

214 open roles

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Our summary

Work mode
On-site, Porto
Languages
Portuguese

Skills

Requirements

What we're looking for

  • Fluent speaker of Portuguese (C1+) + Good knowledge of English (B2)
    Availability to work in shifts
  • Valid Work Permit from Portugal / Eu Id

Nice to have

  • Excellent communication skills combined with empathy and team spirit.
  • Availability for rotating schedules.
  • Love identifying customer needs and proposing quick solutions.

Pay & benefits

What you'll get

  • Competitive Salary
  • Language Bonus
  • Meal Allowance
  • Career Progression Opportunities
  • Wellness sessions
  • Relocation Package
  • Well-rounded Health and Life Insurance Packages
  • Permanent contract

The role

Do you wish to live in the greatest bohemian city of Porto, while working in a multinational company surrounded by international environment and great music, food and wine?
Come check this out!

What you'll do

Assist customers via multiple channels (email or phone) in an enthusiastic and professional manner.

Support customers in managing reservations, cancellations, and billing inquiries.

Attract potential customers by answering questions about car rental bookings and their different modalities, suggesting, and adding information about these services to meet customer needs.

Gather information from new customers and enter it into the platform.

Process and respond promptly to contact requests.

Contribute to creating a commitment to our client's brand.

Hiring process

2 steps1 interviewa task to do

  1. Apply online

  2. Application review

  3. Interview

    Candidates whose profile matches are invited for an interview.

  4. Additional steps

    Not every role

    Depending on the position, there may be technical assessments or personality evaluations.

About Cross Border Talents

Employees
50–200
Headquarters
Lisbon, Portugal
All open roles at Cross Border Talents

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