Inbound Sales Advisor (Galician speaker) – Leading technology brand

In this position, we offer benefits that will allow you to balance work with your lifestyle:

• Competitive salary and financial incentives.
• 100% work from home in Portugal.
• Bonuses for recommending friends to work with us.
• Fully paid initial training on the company and the project you will participate in.
• Professional development programs.

Discover your best version!

If you feel that this is the perfect opportunity to take the next step in your professional career, we want to meet you. Submit your application today and discover why more than 440,000 people around the world consider Concentrix their preferred company to work for.

Concentrix: a company committed to equal opportunity

We feel proud to be part of one single team and one single company worldwide. We are committed to equal employment opportunities for all candidates and to a work environment free from discrimination and harassment.

All our selection practices are based on business needs, job requirements, and professional qualifications, without any type of discrimination based on race, age, gender identity, sexual orientation, religion, ethnic origin, family or parental status, nationality, disability, or any other condition protected by applicable national legislation.

In accordance with Portuguese legislation, only applications from people who are legally authorized to work in Portugal will be considered.

Live the power of a career that can change your future!

Are you looking for your next professional challenge? We are a world leader in technology and services that drives the brands of the future. We help recognized brands, those you use every day, to improve their businesses through technology and integral solutions in more than 70 countries. Furthermore, we feel proud to receive, year after year, recognitions such as "World's Best Workplaces," "Best Companies for Professional Development," and "Best Corporate Culture."

If you are looking to grow professionally and find inspiration, as an Inbound Sales Advisor in Portugal (100% remote), you will be responsible for ensuring the fulfillment of performance objectives in all operations, as well as satisfying customer expectations regarding operational excellence: demanding objectives related to quality, efficiency, and the improvement of the customer experience.

• Answering incoming customer calls in a professional and efficient manner.
• Identifying customer needs through effective questioning and active listening.
• Recommending the most suitable products based on each customer's usage, budget, and preferences.
• Promoting complete solutions through upselling (upselling), cross-selling (cross-selling) techniques, and offering complementary accessories.
• Clearly explaining the differences between products, their compatibility, and their main advantages.
• Handling objections with confidence and guiding customers toward a purchasing decision.
• Achieving key performance indicators (KPIs), including those related to customer satisfaction, complementary sales, and compliance with procedures.
• Accurately recording customer interactions in internal systems.
• Staying up to date with new product launches.
• Offering an excellent brand experience in every interaction.

We will provide you with all the training, the most advanced technologies, and the continuous support you need to achieve success. At Concentrix, you will have true opportunities for professional and personal development. In fact, around 80% of our managers and supervisors were promoted from within the company!

Therefore, we offer a wide variety of FREE training and leadership development programs, designed to help you build the professional career you have always imagined.

This position goes beyond customer service or traditional sales: it is an opportunity to develop a professional career representing one of the leading technology brands worldwide, where innovation, performance, and customer experience combine perfectly.

If you feel that you do not meet all the requirements, we encourage you to apply anyway. We will do our best to find the position that best fits your profile, whether it is this one or another.