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Customer Manager (m/f/d) in Lisbon

On-site in Lisbon·Full-time·Added 1 month ago (last checked 28 Oct)

Salvador Caetano

276 open roles

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Our summary

Work mode: On-site, Lisbon
Contract: Full-time

Skills

Automotive

Salvador Caetano is hiring for this role in several places. This vacancy is in Lisbon.

This job advert was originally written in Portuguese.

Requirements

What we're looking for

- Experience in customer service or the commercial area.

- Good communication and customer service skills.

- Ease of interpersonal relationships.

- Ability to organize and manage priorities.

- Orientation towards objectives and results.

- Negotiation and persuasion skills.

- Sense of responsibility and autonomy.

- Proactivity and problem-solving skills.

- Basic knowledge of the automotive sector.

- Proficiency in IT tools from a user perspective.

- Ability to work in a team.

Pay & benefits

What you'll get

What we offer

- An extra vacation day

- Health expense reimbursement extendable to the household

- Provision of subsidies to support personal and family life projects

- Discounts on the purchase of vehicles represented by Salvador Caetano

- Advantages in the acquisition of products/services in various areas (leisure, technology, well-being, education...)

- Life insurance

- Continuous training and development

- Opportunities for career progression within the Group, with strong national and international representation

- Integration into a dynamic team with a young spirit in the largest Portuguese automotive group

The role

Welcome to the Caetano universe. We are the organization that brings together the Salvador Caetano companies dedicated to automotive distribution and repair, with a strong presence in Portugal and Spain. We represent 21 automotive brands, with more than 100 sales and service points, but we are much more than numbers: we create mobility experiences that improve people's lives.

BYD is one of the brands we officially represent, with specialized teams that accompany each customer through every stage, from choosing the car to after-sales, ensuring a simple and confident experience. We are always in motion looking for talent who want to grow with us, learn fast, and create solutions with real impact.

What you'll do

- Personalized customer service and follow-up.

- Management of the customer portfolio.

- Identification of needs and presentation of suitable solutions.

- Preparation and follow-up of commercial proposals.

- Management of administrative processes related to vehicles.

- Follow-up of sales, financing, and associated services processes.

- Contact with different departments to ensure proper customer follow-up.

- Resolution of doubts, requests, and complaints.

- Customer loyalty and promotion of satisfaction.

- Support in meeting the company's commercial objectives.

About Salvador Caetano

In their own words

Additional information

At Salvador Caetano, we help People move.

At Salvador Caetano, we want to contribute to an inclusive and representative future. We believe that diversity of talent empowers our teams, creates environments conducive to innovation, and contributes to the evolution of the business. Here, we encourage difference and include it. Regardless of age, gender, ethnicity, or religion, we promote equal opportunity and ensure integration into a culture based on dignity and respect for all people.

All open roles at Salvador Caetano