Jobs in Portugal, in English.

Software Support Specialist (m/f/x)

On-site in Oeiras·Full-time·Added 7 days ago (last checked 6 Nov)

Agency

Randstad Portugal

1001 open roles

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Our summary

Work mode: On-site, Oeiras
Contract: Full-time
Languages: German

Skills

This job advert was originally written in Portuguese.

Requirements

What we're looking for

Higher Education in Computer Engineering, Networks, Information Systems, or a similar area (or equivalent solid IT experience).
Previous experience in technical support/helpdesk (preferably in a B2B context).
Good knowledge of networks (TCP/IP, VLANs, DNS, DHCP, VPN) and Windows/Server environments.
Fluency in English (mandatory for daily international contact); knowledge of German is a plus.
Driving license and availability for occasional travel.

Pay & benefits

What you'll get

main benefits

Base remuneration (indicative salary range: up to 28k- 32k gross annually, depending on seniority).
Permanent contract, not directly with the client.
Working model with schedule flexibility and remote-friendly policies.
Attractive salary package + annual performance bonus + health insurance.
Strong commitment to professional development and access to international training academies.Base remuneration (indicative salary range: up to 28k- 32k gross annually, depending on seniority).
Permanent contract, not directly with the client.
Working model with schedule flexibility and remote-friendly policies.
Attractive salary package + annual performance bonus + health insurance.
Strong commitment to professional development and access to international training academies.

The role

Randstad Digital is recruiting a Software Support Specialist to join a multinational in the industrial sector, in Oeiras.

Randstad's mission is to become the most equitable and specialized talent company globally and, therefore, we reiterate that we welcome people with the most diverse abilities and experiences. We are committed to ensuring that our recruitment and hiring process meets the needs of all people.

We care about equal opportunity, regardless of ethnicity, color, religion, sex, sexual orientation, gender identity, nationality, age, genetic information, disability, or any other status protected by law.

What you'll do

key responsibilities

Provide remote and telephone technical support to business clients (B2B) in Windows, networks, and permissions environments.
Support the installation, migration, and updating of software and connectivity to databases.
Participate in on-site implementation projects, supporting IT infrastructure preparation and providing initial training to users.
Collaborate with international teams in resolving more complex incidents.
(No previous experience with the client's specific software is required - you will receive full and continuous training!)

skills