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CRM Deployment Senior Specialist

Hybrid in Braga·Full-time·Added yesterday (last checked 14 Nov)

Nestlé

34 open roles

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Our summary

Work mode: Hybrid, Braga
Contract: Full-time

Skills

Nice to have

The role

Location: Braga/Lisbon (Portugal)

Company: Nestlé Business Solutions (NBS)

Full-time/Hybrid Work: 2 days per week at the office (aligned with our current Policy)

Languages: Fluent in English

The NBS Integrated Marketing Services (IMS) is looking for a CRM Deployment Specialist to provide a good customer experience for all Nestlé's clients by deploying the campaigns of the brands and work on different communication channels.

What you'll do

A day in the life of...

Work with the Nestlé's brands to create email, push notification and SMS campaigns based on previously defined strategy;
HTML creation based on templates including revising, and making changes/corrections when necessary;
Implement database segmentation on email marketing tool;
Design customer journeys according to the guidelines provided by the brands;
Create A/B tests in order to improve engagement and therefore, deliverability;
Monitorization of campaigns and creation of KPI reports;
Ensure campaigns' deliverability using email marketing best practices and analyzing KPI's;
Build effective relationship with internal and external international stakeholders.

What will make you successful

Bachelor or master's degree in Marketing, Digital Marketing, Communication Design, Design & Multimedia, Information Management or similar;
Experience with any tool of Email Marketing (eg. MailChimp, RDStation, E-Goi, Adobe Campaign, Salesforce Marketing Cloud, Eloqua, etc.);
Knowledge of HTML or CSS;
Proficiency in English (spoken and written);
Ability to quickly learn new technologies and working methods;
Good analytical skills;
Knowledge on Marketing Automation/Creation of customer journeys (is a plus);
Passion for the Digital Marketing field

What we offer
Here at NBS Lisbon we care about our Talents and we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance. Joining NBS Lisbon will bring you:

Development of expertise in Nestlé's Shared Services Business
Immersion in a culturally diverse team
Local and International Exposure
Flexible working environment
Engagement and wellbeing activities
Competitive salary and annual bonus according to your performance
Meal Allowance Card
Flex Benefits - At NBS you can chose what benefits are more suitable for you
Make part of the Nestlé Club and get discount in several partners
Company equipment according to professional needs
E-learning courses and training program to get you where you aim to be
Career progression and possibilities for International Career

Hiring process

4 steps3 interviewsa task to do

Application
CV screening
Initial interview
With a recruiter
A conversation about your interests, experience and motivation, with more detail on the role.
Interview with the People Manager
With a hiring manager
A competency interview, virtual or in person, exploring your fit with the department and the role.
Evaluation
Certified tools on cognitive abilities and learning preferences; a case study or practical test may be requested.
Final interview
With stakeholders and possibly the future team
Different stakeholders take part; you may meet the team you would work with.
Offer

The evaluation is explained to you beforehand.
Nestlé keeps you updated on your application status and gives feedback after interviews.
Interviews may be by phone, video or in person; the recruiter explains the steps.

About Nestlé

Industry: Food and Beverages
Founded: 1866
Employees: 100,000+
Headquarters: Vevey, Switzerland

In their own words

About the company & team

Nestlé Business Solutions (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement processes with colleagues across the world.

We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment. If this describes you and you are looking to join a business where you can really add value, it is time to consider joining NBS!

At Nestlé Business Solutions (NBS), diversity and inclusion are core values. If you have any special needs, count on us to adapt your position.

All open roles at Nestlé