Assistant Call Center Manager (m/f/d)
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German
The ad asks for German, or counts it in your favour.
This job advert was originally written in German.
Pharmaceutical Specialist Consultant (m/f/d) - Contact person for pharmacies and medical professionals
Location: Porto, Portugal
Start: flexible
Contract: 12 months, with option to extend
In this role, you will support pharmacies and medical professionals in the German-speaking region - via telephone, email, or chat. This involves specific questions regarding dermatological products. Technical expertise and a confident manner make the difference in this role.
Your tasks
• Technical support for pharmacists, PTAs, and medical professionals
• Answering inquiries regarding dermatological products and their application
• Clarifying follow-up questions regarding ingredients, orders, or cases of application
• Documentation of contacts in internal systems
• Collaboration with experienced colleagues in a structured, high-quality working environment
Your profile
• Completed training as a PTA (Pharmacy Technician Assistant) or PKA (Pharmacy Commercial Assistant)
• At least 1 year of professional experience in a German pharmacy
• Very good German skills (C2), confident English (at least B2)
• Clear expression, structured way of working, and professional appearance
• Willingness to work regular shifts (between 08:00 and 20:00, no night shifts)
What awaits you
• Above-average compensation compared to the national level
• Upon request: accommodation in Porto or a rental subsidy
• One-time start bonus of €3,000, in addition to the relocation package - to support your start in Portugal
• Private health insurance from day one
• Onboarding (2 weeks) including product training & system training
• Individual relocation support for moving and administrative procedures
• Long-term perspective with opportunities for further development