Jobs in Portugal, in English.

Customer Advisor (m/f/d) at PlayStation in Lisbon

On-site in Lisbon·Added over a year ago

This job was published a year ago

Agency

Overview

Skills

This job advert was originally written in German.

Requirements

What we're looking for

• Very good German and good English skills.

• Affinity and enthusiasm for technology and video games.

• Willingness to work in an international environment and to live in Lisbon for at least 12 months.

• Professionalism and teamwork skills.

Pay & benefits

What you'll get

• Relocation Support: Assistance with organizing your move, from accommodation to administrative procedures.

• Accommodation: Furnished shared apartment accommodation with all essential amenities for a smooth start.

• Training & Development: Intensive onboarding and continuous coaching.

• Modern Working Environment: Working in state-of-the-art offices in a central location.

• Team Events: Exciting leisure activities such as surfing and language courses, sports tournaments, cooking classes, and more.

The role

An exciting career opportunity in customer advisory for PlayStation in Lisbon. Here, you can fully apply your technical know-how and your passion for video games in a customer-oriented role.

What you'll do

• Customer Support: You are the first point of contact for customer inquiries regarding PlayStation products, both by telephone and via email.

• Technical Support: You resolve technical problems, assist with system setup, and help with troubleshooting.

• Account Management: You support customers with security issues, particularly regarding the recovery and securing of user accounts.

• Service Optimization: You actively contribute to the further development of service quality through your feedback.



What you bring:

Hiring process

Apply now and start your career in one of the most exciting industries. We look forward to receiving your application.

About Hartmann Recruitment

Industry
Staffing
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