Jobs in Portugal, in English.

German-speaking Tech Support (m/f/d) – Lisbon

On-site in Lisbon·Added over a year ago (last checked 3 Oct)

Overview

Requirements

  • German

    The ad asks for German, or counts it in your favour.

This job advert was originally written in German.

Requirements

What we're looking for

  • German at native level
  • Very good English (training & internal communication)
  • Basic technical understanding and interest in IT & software
  • Service-oriented, communicative, reliable



Offer and framework conditions:

Pay & benefits

What you'll get

  • Working hours: Monday-Friday, between 07:00 and 17:00 (no weekend shifts)
  • Training: 4 weeks in English, starting from home office
  • Onboarding: first 3 months in the office (Entrecampos), after that home office option possible
  • Remuneration: approx. €1,650-1,700 gross/month
  • An international working environment with colleagues from all over Europe
  • Modern office spaces in a central location with good connections to metro, bus, and train
  • Private health insurance from the start of the contract
  • 22 vacation days per year

Apply now!

The role

Are you already at home in Lisbon and looking for an exciting task in the field of tech support? For an international tech project, we are looking for German-speaking support employees (m/f/d) who can competently advise and assist customers with software and IT questions.

What you'll do

  • Processing customer inquiries regarding software & creative solutions (e.g., PDF, Creative Tools, Cloud services, image & video editing)
  • Technical troubleshooting and solution-oriented advice
  • Support of B2B customers with a focus on service quality
  • Upselling of suitable additional products
  • Documentation and maintenance of customer data

You bring the following:

description

German-speaking Tech Support (m/f/d) - Lisbon

Aufgaben

The tasks:

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