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Key Account Manager (KAM) (M/F) | Grupo Almedina | Coimbra/Lisbon

On-site in Lisbon·Added yesterday (last checked 4 Nov)

Grupo Almedina

4 open roles

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Our summary

Contract: Temporary

Skills

This job advert was originally written in Portuguese.

Pay & benefits

What you'll get

What we offer

Autonomy and direct impact on the commercial development of the Group, alongside strategic clients;
Integration into an environment of knowledge, culture, and proximity to the book sector;
Remuneration conditions appropriate to experience and profile;
Vehicle for professional use, Galp Frota card, and health insurance.

Location: Lisbon/Coimbra

How to apply:
Apply via https://grupoalmedina.zohorecruit.com/careers until November 19, 2026, indicating the reference "Candidatura KAM Almedina".

Grupo Almedina promotes equal opportunity and values diversity. All applications are treated with confidentiality. The offer is intended for candidates of both sexes.

The role

The Grupo Almedina is one of the reference publishing and bookseller groups in Portugal, with over 70 years of history. It brings together the imprints Edições Almedina, Edições 70, Actual Editora, and Minotauro, in the areas of Law, Social and Human Sciences, Economics, and Management, a network of 14 physical bookstores, and an online store. It also serves institutional and corporate clients through quotes, personalized service, BDJUR, Congresses, and Training.

We are strengthening our sales team and are looking for a Key Account Manager to manage and develop a portfolio of strategic clients.

The challenge

You will be the direct interlocutor for our key clients, from large accounts to smaller booksellers, and the link between them and the internal areas (Publishing, Logistics, and Marketing). The objective is to ensure rapid responses, tailored solutions, and a consistent service experience, converting commercial objectives into concrete action plans.

What you'll do

What you will do

Build and maintain solid and lasting relationships with key clients, adapting the commercial approach to the size and reality of each account.
Anticipate needs and prepare tailored proposals and solutions.
Ensure a direct, timely, and personalized response, following up on each request until resolution.
Define and execute action plans to achieve the commercial objectives of the portfolio.
Monitor KPIs, analyze deviations, and propose corrective actions.
Manage quotes, orders, consignments, returns, and margins, in coordination with internal areas.
Contribute to the loyalty, profitability, and growth of the portfolio.

Requirements

What we are looking for

Degree in Management, Marketing, Economics, Law, Communication, or an equivalent field.
Minimum of 5 years of experience in commercial roles, key account management, B2B sales, or serving institutional clients.
Preferably with in-depth knowledge of the book market: distribution flow, consignments, returns, and margins.
Advanced proficiency in Excel for sales data analysis.
Experience in monitoring KPIs and preparing reports.

We value

Experience in the bookselling, publishing, academic, cultural, or educational sectors.
Experience with GfK data and commercial decision support.
Knowledge of the Grupo Almedina catalogue.
Experience with CRM tools.
Professional English.