Jobs in Portugal, in English.
11,000+ live jobsTAP - Maintenance & Engineering | Marketing & Sales | Key Account Manager
On-site in Portugal·Added 4 days ago (last checked 26 Oct)
7 open roles
Our summary
- Work mode
- On-site, Portugal
- Experience
- 5+ years
Skills
This job advert was originally written in Portuguese.
Requirements
What we're looking for
- Educational Qualifications: Post-Bologna Bachelor's Degree or Pre-Bologna Bachelor's Degree or Post-Bologna Master's Degree in Engineering.
- Professional Experience: Professional experience in the aviation industry.
- Skills: Proficiency in spoken and written English.
- Others: Knowledge of Microsoft Office (as a user).
- Registration with the Ordem dos Engenheiros (Order of Engineers)
Nice to have
5 years of professional experience in the aviation industry with 3 years of experience in commercial roles for maintenance services.
The role
Key Account Manager
What you'll do
Develop account management for Clients acquired by the Sales Team, acting as the main point of contact during the execution of maintenance services (aircraft/engine/components), promoting and ensuring strict compliance with established contractual conditions, monitoring the commercial relationship, and guaranteeing and contributing to business profitability.
- Perform integral monitoring of Aircraft, Engine, Component, Engineering, Logistics, and Other Maintenance activities, coordinating information management with external and internal Clients.
- Ensure communication with the Client regarding the progress of works through periodic reports.
- Request the issuance of invoices from the TAP finance area and perform the respective follow-up.
- Act with a view to guaranteeing the issuance and payment of invoices issued by TAP ME to Clients, within the contractually defined deadlines.
- Monitor and guarantee Client support in AOG (Aircraft On Ground) situations or others that imply the deployment of a Field Team.
- Monitor the profitability evolution of each Project.
- Collaborate and ensure the sending of information and contractual clarifications to the Finance area for invoicing purposes.
- Guarantee Client support and representation in maintenance works executed in MRO (Maintenance, Repair and Operations) outside the TAP ME group.
- Receive and collaborate in the process of verification and investigation of Client complaints arising from maintenance works provided by TAP ME.
- Participate in the implementation of internal procedures aimed at increasing the level of Client satisfaction.
- Implement commercial strategies for the provision of Services by TAP Maintenance and Engineering to existing Clients.
- Participate in meetings, conferences, fairs, among other specialty events.
- Act with a view to guaranteeing compliance with the TAP ME Sales Plan.
- Participate in specific actions, campaigns, and/or events intended for TAP ME Clients.
- Monitor contracts, guaranteeing their continuous evaluation and the impact on TAP ME results.
- Design, prepare, and/or provide training within the scope of their competencies (if applicable).
- Monitor audits and act on resulting actions, develop studies and projects, perform other activities within the scope of their function and technical competencies, and guarantee compliance with Occupational Health and Safety standards, internal policies, and applicable regulations, ensuring the application and compliance of human factors principles, safety management, and compliance with Management System procedures.
More jobs like this
or browse Mid-level·Portuguese Brands·Hotels & Tourism·Airlines
