Data Center Operator - DHL Express Portugal

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This role is based in the Data Center, reporting directly to the Customs Data Center Team Lead, with the main responsibility of ensuring the correct issuance of Import and Export customs declarations to allow the release of all shipments requiring customs formalities with Customs, during the Inbound or Outbound process in the shortest possible time, taking the necessary actions to this effect, in order to guarantee a service of Excellence to DHL Express Customers.

Speed, focus on achieving objectives, communication and problem-solving skills, good interpersonal relationships, and orientation towards teamwork will be necessary. As a final objective, we seek an active contribution to the consolidation of DHL as a leader in the national market within its area of operation.

Main Responsibilities:

• Fast and correct entry of data into the IT platform to allow the preparation of customs declarations for shipments that require Inbound or Outbound customs formalities.
• Prepare customs declarations, respecting current legal regulations and stipulated deadlines.
• Preparation of necessary supplementary declarations.
• Resolution of declaration errors via the IT system.
• Analysis of the PPW supporting the shipments.
• Preparation of activity reports.
• Generation and maintenance of the archive of processed files.

• Experience in data entry and document analysis.
• Knowledge of preparing customs declarations, Import and Export (preferred)
• Completed 12th year of schooling
• Good knowledge of English
• Experience with Office 365
• Interdepartmental cooperation and good interpersonal relationships
• Time management / Flexibility / Resilience and availability
• Focus on achieving objectives
• Ability to manage situations of higher pressure or litigation

AV. D. João II - Lisboa