Jobs in Portugal, in English.
13,000+ live jobsUK Customer Service Advisor - Night Shifts - Portugal - WFH
Remote, Lisbon·Added 1 month ago (last checked 2 Nov)
Our summary
- Work mode
- Remote (Lisbon)
Skills
Requirements
What we're looking for
- Microsoft Office Knowledge
- Dynamic and Proactive
- Good communication skills
Nice to have
- Experience with attending customers will be a plus
Education & certifications
- Highschool Degree
Languages
- Native or near native level of English (UK market support)
The role
What you'll do
- RESPONSABILITIES:
- Ability to assist users with General Inquiries, and support issues via phone but mainly trough email/chat/social/social messaging channels (as assigned)
- Ability to adapt the brands voice and tone for interactions on both private (phone/email/chat/messaging channels) and public (social, forums, eCommerce reviews) channels.
- Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented Respond to inbound customer requests, document relevant case information
How you'll work
- Available to work night shifts
- Available to start on the 30th October
- Based in Portugal
REQUIREMENTS
- REQUIREMENTS:
Otonomee
4d ago
Onboarding Customer Support Advisor - Night Shift (Remote in Portugal)
Remote in Portugal
3mo ago
Polish-Speaking Customer Support Advisor in Portugal | Accommodation Available
On-site in Lisbon
€1k
3w ago
Customer Advisor in Portugal (m/f/d) – including accommodation
On-site in Lisbon
