IT Service Management Specialist (m/f/d)
NIW is a Consulting company operating in various areas, with a focus on Information Technologies.
Jobs in Portugal, in English.
8,000+ live jobsOn-site in Ponta Delgada·Full-time·Added 3 months ago
This job was published 3 months ago
190 open roles
This job advert was originally written in Portuguese.
- Integration into the largest Portuguese automotive group;
- Contract directly with us (Base Salary + Meal Allowance);
- Immediate integration;
- Extra vacation day;
- Increased vacation days;
- Health insurance extendable to the family unit + Life Insurance;
- Incentive systems;
- Discounts on the purchase of vehicles represented by Salvador Caetano;
- Advantages in the acquisition of products/services in various areas (leisure, technology, well-being, education, etc.);
- Training, monitoring and continuous development;
- Opportunities for career progression in a Group with strong national and international representation;
- Mobility Package.
Guerin Rent-a-Car is a Salvador Caetano Group company, with over 30 years on the road in national territory!
We are looking for a Rent-a-Car Team Leader (m/f/d), to join us on this journey at our Ponta Delgada Airport station.
Promote a customer experience, through vehicle rental and other associated services, with the drive "Guerin, a journey made of people”.
Guerin is a journey made of people!
DRIVE YOUR LIFE!
- Planning of infleets and defleets for the assigned area and the respective team;
- Management of unproductive fleet at your station/area, such as maintenance and logistical movements;
- Welcoming and integration of new employees;
- Monitoring and on-the-job training of employees;
- Active participation in the updating of standards, IT’s and Quality Manual;
- Evaluation of the commercial and operational performance of the team;
- Preparation of the operational plan in order to achieve commercial objectives;
- Management of the P&L of the stations under your responsibility and creation of action plans to improve results.
- Degree in Management, Economics, or similar;
- Fluent English (spoken and written – eliminating factor), Spanish, French, German, etc. - preferential factor;
- Proven experience in team management, business unit or store management (retail, service management, or similar);
- Autonomy in P&L and KPI management, as well as in the creation of action plans;
- Experience in digital transformation projects for physical stores (preferential factor);
- Operational knowledge of E-Commerce (exchanges, sales, stock...) (preferential factor);
- Solid knowledge of Excel;
- Focus on customer satisfaction;
- Good communication skills;
- Agility for multitasking, anticipating participation in several projects simultaneously;
- Focus on solutions, resilience and excellent skills in motivation, influence and team monitoring;
- Driver's license for more than 2 years.
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